QF call back hangs up when I answer

[cambriamarsh]

HI, left a call back with QF to change a OneWorld Award booking, the system called me back but, after the initial identification hung up. Has anyone else had this issue and how can I fix it?

I'm based in NZ, left an NZ mobile number and use an iPhone 8.

TIA.

 

[DC3]

Have you tried again in case it was some sort of disconnection glitch? I would ring again to see if there’s an issue.

 

[cambriamarsh]

Have you tried again in case it was some sort of disconnection glitch? I would ring again to see if there’s an issue.

Yes, I've had it happen in the past as well but thought it was something I'd done but it's happened again and this is the only number that does this. I leave call backs for the IRD and that works fine.