Hi
Like others, I've been a long time listener and AFF has provided a lot of helpful tips! I was wondering if someone could help clarify this for me?
I booked a QF Class Award return flight for my family of 4 from SIN to Tokyo (Haneda there, Narita back) using JL. Given the recent situation in Tokyo, we are cancelling our trip. Currently, our departure is set for 17 April, which is seven days outside Qantas's waiver for cancellation. However, JL has extended its own for 30 June. Does my journey fall under QF or JL's cancellation waiver policy? (JL flight numbers, not codeshare)
I know I can cancel the booking right now and lose 5,000 pts/person, as well as my booking fee of 3,500 pts/person (JL award had to be booked over phone), but if I can get the 5,000 waived, that'll be a bonus.
Thanks!
Like others, I've been a long time listener and AFF has provided a lot of helpful tips! I was wondering if someone could help clarify this for me?
I booked a QF Class Award return flight for my family of 4 from SIN to Tokyo (Haneda there, Narita back) using JL. Given the recent situation in Tokyo, we are cancelling our trip. Currently, our departure is set for 17 April, which is seven days outside Qantas's waiver for cancellation. However, JL has extended its own for 30 June. Does my journey fall under QF or JL's cancellation waiver policy? (JL flight numbers, not codeshare)
I know I can cancel the booking right now and lose 5,000 pts/person, as well as my booking fee of 3,500 pts/person (JL award had to be booked over phone), but if I can get the 5,000 waived, that'll be a bonus.
Thanks!