smckay
Active Member
- Joined
- Feb 1, 2010
- Posts
- 631
Yes, the title is clickbait as you don’t actually get to Tromso on QF1 but now you’re here, read on…
The trip started many months ago when we booked J award flights through JAL routing SYD-HND-HEL-OSL and then SAS.
With Japan closed, we got the now-familiar Qantas email “your flights have changed, but that’s cool, we‘ll fix it for you in 72 hours”
73 hours later I was on the phone and to cut a long story short we were placed on QF1 in J SYD -LHR with a BA connection to Oslo. Big Tick to QF there, we had a Cape Town operator whom knew and could do, so we were lucky.
The day of the flight, a Tuesday, we arrived to check in at 12:30 and were straight to the desk, Check in was quick and friendly, and we then rushed through priority boarding and hit the main queue. And I got picked out for the body scanner. Merrill hiking boots are considered high-risk by the Sydney airport scanners as red lights flashed and the kind man told me my shoes were alarming. So off they came and back I went, this time winning the approval of the scanner.
Off to the lounge - international, no F for this infrequent flyer - and it was full, eff you ell ell. Found a spot to sit and perused the food and drink situation. Main options were carrot & ginger soup, eggplant lasagne and Korean beef with rice. Due to small warming pots the beef ran out- and people were selecting the beef and leaving the potato. It’s was good, had a mild, sneaky chilli kIck to it. There was a special of the day which appeared to be chicken schnitzel sandwich, but they were not placed in the food area and by the time I wondered where they were they all had been taken. The explanation from the Sofitel staff was a mumbled something. Grabbed a James Boag premium over a little creatures pale ale and the Heineken twins and the beef. The beef was quite nice, had a subtle chilli kick that snuck up on you.
Beer was cold.
Tired old Sydney lounge, lack of power points, tables too small and just old. I wonder what other country FF think of the premium One World lounge here?
Boarding the flight was painless - ignoring the fact that everyone ignored the boarding instructions and rushed the gate together - and we arrived at our seats, 24 & 26. Being a full flight and only SG I couldn’t get any further up front.
At the aircraft door received a warm welcome back but no individual welcome from the CSM afterwards.
Champagne and sparkling water offered. Champagne quite nice
1950’s amenity kit on the side table, along with pillow, comforter and blanket.
Menu at seat which was nice.
CSM advised masks must be worn to comply with Singapore government requirements during the whole flight. As we are joining a cruise and need to be Covid-negative at least 24 hours prior to embarkation, this isn’t an issue.
Heavy rain prevented refuelling so being done whilst boarding, delaying us slightly.
16:00 last pax boarded and doors closed.
The cabin crew walked the aisles and took lunch orders - chicken salad and beef fillet for me.
Push back 16:10, Moving to taxiway 16:19
Looks like we are 4-5 in queue to go
Heavy rain falling, the runway looks good all lit up. Aircraft is being moved about in the wind as we wait
16:32 moving onto runway for takeoff
A380 takeoffs are not an ‘event’; they just eventuate and after a long roll we lifted off at 16:34. Bit bouncy on the way up, but I guess it would be worse in a smaller plane.
No PJ’s offered as daytime flight and there wasn’t a Qantas magazine in seat pocket - maybe it had been sacrificed after someone read AJ’s little touching piece.
The CSM was Daniel Porter - extremely professional and a perfect host. Organised drinks whilst we were climbing for me, with a no-trouble attitude
18:15 lunch service started
The starter of salad of chicken with wombok and dressing was excellent; lettuce leaves crisp and zesty vinaigrette very nice

Beef tender if a bit cold. Mash good and asparagus firm and fresh. It was to have beans according to the menu, no issue for me as I’ll have both.

Offered a Forester 2019 lifestyle Shiraz from Margaret River, which turned out to be a very nice wine

To finish a nice little cheese platter.

No snacks in the front lounge 4 hours into flight, no booze, etc.
Uneventful flight, little turbulence in the air or the cabin.
Landing in Singapore was smooth and straight to the gate.
SIN-LHR
The Qantas international Lounge is a long long walk from the gates. The staff were very friendly, all saying hello. Limited food on offer and we didn’t eat as we’d had enough on the plane.
Temperature in whole terminal too warm for us, and a number of people were sweating.
Having not been to Singapore before, the boarding security was painful and slow. We now understand why we were told on the plane to be at the gate 45 minutes before departure. I had to remove my shoes again, even though it was only a X-ray machine.
When boarding was called, the premium boarding was ignored with multiple economy pax surging forward as soon as 1st and Business boarding announced. One family missed the split ramp, got as far as the upper deck door and had to do the walk of shame back past the queued masses to go to the lower deck. Great work Qantas.
This flight was manned by a British crew who were friendly and efficient.
No masks required on this leg but many were wearing them including the crew
Pre departure champagne and water offered
500ml bottle of water from Malaysia in the seat
IFE issue, rebooted twice. No power to seat or power ports whilst this was ongoing.
QF magazine loaded in the seat pocket.
1950’s amenity kit again
PJ’s offered, although calling them ‘sleep suits’ confused a few folks.
To be completed before liftoff, the breakfast menu offered multiple choices; juices, fruits, yoghurt, then larger warm meals. I requested the bacon, egg and hash brown brioche along with tea. It does not look like espresso coffee is available and I certainly have not smelt it.
Doors closed at 00:05
Push back delayed for 10 minutes, ETD 00:30, ETA into LHR 07:00
Pushing back @ 00:35
Long taxi
On runway 00:55 and liftoff
Drinks and dinner service started about 1 hour in, I didn’t have any as I had been eating all day. Cabin lady very concerned about lack of my needs, offered drinks, snacks, tea and coffee. Nice to be cared about.
Watched half of Pulp Fiction before sleep hit me. Made my own bed and lay down. Whilst dinner/lunch service was going on didn’t get much sleep but managed about 5 hours sleep in 2 sessions.
7 hours in got up and requested tea. Lovely cabin lady suggested I while away some time in the front lounge, which was a nice way to get out of the seat. Had some ginger nut biscuits. The bar & snack fridges were filled; wines, soft drinks, beer and pringles, almond and pretzels mix, toblerones and ginger nuts.
Note that the fridges here are cold, and the James Boag is at a very appropriate temperature as a result.
The leather seats have power ports and music jacks along with volume and channel controls.





Investigated the first class toilets; slightly bigger in size, leather toilet seat cover and a full length mirror seem to be the distinguishing facets, with the photo chromatic window centre stage.
Breakfast served about 2 hours from landing. It is a bit of a slow process as meals are ferried from the galley to each seat. But, it was delivered with a smile and did the job. The hash brown was a thick little round thing that I ate seperate to the bun, as it would probably have ended badly if I didn’t.
Heathrow T3 lounge
Quick access through flight connections. Security were more worried about LAG’s than my boots, which had to be removed at both Sydney and Singapore. Thankfully the security man will call both and let them know to cease and desist.
Lounge is busy at periods as it serves all T3 traffic. 11am food changed over to lunch from breakfast; now have sandwiches, salads and pasta’s along with hot meals such as pies and curry.
Large bar area with plenty of options . Beers seem to be Heineken mainly.
The showers are reasonable sized with Elemis brand pump bottles for shampoo and soap.
BA766 LHR - OSL
Small A320 with usual centre seat converted to a table. Basically economy seats with a price premium.
Norwegian CSM and English crew in this section.
Drinks offered just after takeoff, meal service soon after. Two choices of meal, a salmon salad or a vegetarian with feta and beetroot, accompanied by a light mousse and dessert.
Flight was quick and smooth, drinks offered again after meal along with tea and coffee.
Landing in Oslo was the beginning of the troubles. The airbridge broke down half way to the door, so after 5 minutes the rear door option was taken.
The queue for immigration was the worst I have had by far; at least an hour to get processed mainly due to only two windows open for the bulk of the incoming planes. About 40 minutes later another window opened and we were through, to the next trouble. Having been stuck in the queue for so long -and we were effectively last off the plane due to being foreigners in row 2 - the flight had been taken off the baggage carousel indicator’s. A visit to baggage services later we grabbed our bags off the carousel just as it stopped.
Electing to take a train to the city, we used the local VY train which was cheaper than the flytoget version.
2 stops later we were in Sentrum.
SAS SK4006 OSL-TOS
This flight was 8am so an early start, again using VY trains to the airport, which was again easy to do.
The airport uses self service exclusively from what I saw, with boarding passes and check in via terminal and bag drop done by scanning your bag docket.
One failure for the non-Norwegian speakers, the screens are only in Norwegian so with a bag that was 400 grams over the allowed 23kg, we had a delay whilst a local helped us out.
It is rather disconcerting seeing your bag disappear down a dumb waiter to ????
Our class is SAS+ so we were able to use fast track security, which was a dedicated entry and lane meaning a fast transit to airside. Lounge access Also comes with the deal and is accessed by scanning your boarding pass at the gate. As we arrived at around 7am the lounge wasn’t full but by around 7.45am it was pumping. Plenty of food options from cold to hot and fish. Juice on tap via an iPad along with beer and wine on tap, as well as bottled.
Boarding the plane was something Australian airports could adopt; you have to scan your boarding pass to access the gate, and only the folks in the announced zones rushed through the gates. So much easier and user friendly.
An A320 Neo greeted us, with a 3 x 3 seating arrangement. No business class on this flight and we were the only row to have all 3 seats occupied.
The crew were not great English speakers but we got by as tea and coffee are fairly common across the world.
Meal service gave us a small box with cheese, lettuce and capsicum to go into a nice hot bread roll, accompanied by a small bag of muesli and yoghurt and a container of juice.
Tea and coffee also offered.
The meal was quite nice for the 8am departure, but in economy they got a smile and a coffee.
Another round of rolls and drinks and we had a great trip through the hills to land in Tromso.
Bags came out reasonably quickly for a major airport, probably slow for a small regional airport.
The dedicated bus service was at the door, but for 250NOK for the two of us, the local 42 bus would have been better value
The trip started many months ago when we booked J award flights through JAL routing SYD-HND-HEL-OSL and then SAS.
With Japan closed, we got the now-familiar Qantas email “your flights have changed, but that’s cool, we‘ll fix it for you in 72 hours”
73 hours later I was on the phone and to cut a long story short we were placed on QF1 in J SYD -LHR with a BA connection to Oslo. Big Tick to QF there, we had a Cape Town operator whom knew and could do, so we were lucky.
The day of the flight, a Tuesday, we arrived to check in at 12:30 and were straight to the desk, Check in was quick and friendly, and we then rushed through priority boarding and hit the main queue. And I got picked out for the body scanner. Merrill hiking boots are considered high-risk by the Sydney airport scanners as red lights flashed and the kind man told me my shoes were alarming. So off they came and back I went, this time winning the approval of the scanner.
Off to the lounge - international, no F for this infrequent flyer - and it was full, eff you ell ell. Found a spot to sit and perused the food and drink situation. Main options were carrot & ginger soup, eggplant lasagne and Korean beef with rice. Due to small warming pots the beef ran out- and people were selecting the beef and leaving the potato. It’s was good, had a mild, sneaky chilli kIck to it. There was a special of the day which appeared to be chicken schnitzel sandwich, but they were not placed in the food area and by the time I wondered where they were they all had been taken. The explanation from the Sofitel staff was a mumbled something. Grabbed a James Boag premium over a little creatures pale ale and the Heineken twins and the beef. The beef was quite nice, had a subtle chilli kick that snuck up on you.
Beer was cold.
Tired old Sydney lounge, lack of power points, tables too small and just old. I wonder what other country FF think of the premium One World lounge here?
Boarding the flight was painless - ignoring the fact that everyone ignored the boarding instructions and rushed the gate together - and we arrived at our seats, 24 & 26. Being a full flight and only SG I couldn’t get any further up front.
At the aircraft door received a warm welcome back but no individual welcome from the CSM afterwards.
Champagne and sparkling water offered. Champagne quite nice
1950’s amenity kit on the side table, along with pillow, comforter and blanket.
Menu at seat which was nice.
CSM advised masks must be worn to comply with Singapore government requirements during the whole flight. As we are joining a cruise and need to be Covid-negative at least 24 hours prior to embarkation, this isn’t an issue.
Heavy rain prevented refuelling so being done whilst boarding, delaying us slightly.
16:00 last pax boarded and doors closed.
The cabin crew walked the aisles and took lunch orders - chicken salad and beef fillet for me.
Push back 16:10, Moving to taxiway 16:19
Looks like we are 4-5 in queue to go
Heavy rain falling, the runway looks good all lit up. Aircraft is being moved about in the wind as we wait
16:32 moving onto runway for takeoff
A380 takeoffs are not an ‘event’; they just eventuate and after a long roll we lifted off at 16:34. Bit bouncy on the way up, but I guess it would be worse in a smaller plane.
No PJ’s offered as daytime flight and there wasn’t a Qantas magazine in seat pocket - maybe it had been sacrificed after someone read AJ’s little touching piece.
The CSM was Daniel Porter - extremely professional and a perfect host. Organised drinks whilst we were climbing for me, with a no-trouble attitude
18:15 lunch service started
The starter of salad of chicken with wombok and dressing was excellent; lettuce leaves crisp and zesty vinaigrette very nice

Beef tender if a bit cold. Mash good and asparagus firm and fresh. It was to have beans according to the menu, no issue for me as I’ll have both.

Offered a Forester 2019 lifestyle Shiraz from Margaret River, which turned out to be a very nice wine

To finish a nice little cheese platter.

No snacks in the front lounge 4 hours into flight, no booze, etc.
Uneventful flight, little turbulence in the air or the cabin.
Landing in Singapore was smooth and straight to the gate.
SIN-LHR
The Qantas international Lounge is a long long walk from the gates. The staff were very friendly, all saying hello. Limited food on offer and we didn’t eat as we’d had enough on the plane.
Temperature in whole terminal too warm for us, and a number of people were sweating.
Having not been to Singapore before, the boarding security was painful and slow. We now understand why we were told on the plane to be at the gate 45 minutes before departure. I had to remove my shoes again, even though it was only a X-ray machine.
When boarding was called, the premium boarding was ignored with multiple economy pax surging forward as soon as 1st and Business boarding announced. One family missed the split ramp, got as far as the upper deck door and had to do the walk of shame back past the queued masses to go to the lower deck. Great work Qantas.
This flight was manned by a British crew who were friendly and efficient.
No masks required on this leg but many were wearing them including the crew
Pre departure champagne and water offered
500ml bottle of water from Malaysia in the seat
IFE issue, rebooted twice. No power to seat or power ports whilst this was ongoing.
QF magazine loaded in the seat pocket.
1950’s amenity kit again
PJ’s offered, although calling them ‘sleep suits’ confused a few folks.
To be completed before liftoff, the breakfast menu offered multiple choices; juices, fruits, yoghurt, then larger warm meals. I requested the bacon, egg and hash brown brioche along with tea. It does not look like espresso coffee is available and I certainly have not smelt it.
Doors closed at 00:05
Push back delayed for 10 minutes, ETD 00:30, ETA into LHR 07:00
Pushing back @ 00:35
Long taxi
On runway 00:55 and liftoff
Drinks and dinner service started about 1 hour in, I didn’t have any as I had been eating all day. Cabin lady very concerned about lack of my needs, offered drinks, snacks, tea and coffee. Nice to be cared about.
Watched half of Pulp Fiction before sleep hit me. Made my own bed and lay down. Whilst dinner/lunch service was going on didn’t get much sleep but managed about 5 hours sleep in 2 sessions.
7 hours in got up and requested tea. Lovely cabin lady suggested I while away some time in the front lounge, which was a nice way to get out of the seat. Had some ginger nut biscuits. The bar & snack fridges were filled; wines, soft drinks, beer and pringles, almond and pretzels mix, toblerones and ginger nuts.
Note that the fridges here are cold, and the James Boag is at a very appropriate temperature as a result.
The leather seats have power ports and music jacks along with volume and channel controls.





Investigated the first class toilets; slightly bigger in size, leather toilet seat cover and a full length mirror seem to be the distinguishing facets, with the photo chromatic window centre stage.
Breakfast served about 2 hours from landing. It is a bit of a slow process as meals are ferried from the galley to each seat. But, it was delivered with a smile and did the job. The hash brown was a thick little round thing that I ate seperate to the bun, as it would probably have ended badly if I didn’t.
Heathrow T3 lounge
Quick access through flight connections. Security were more worried about LAG’s than my boots, which had to be removed at both Sydney and Singapore. Thankfully the security man will call both and let them know to cease and desist.
Lounge is busy at periods as it serves all T3 traffic. 11am food changed over to lunch from breakfast; now have sandwiches, salads and pasta’s along with hot meals such as pies and curry.
Large bar area with plenty of options . Beers seem to be Heineken mainly.
The showers are reasonable sized with Elemis brand pump bottles for shampoo and soap.
BA766 LHR - OSL
Small A320 with usual centre seat converted to a table. Basically economy seats with a price premium.
Norwegian CSM and English crew in this section.
Drinks offered just after takeoff, meal service soon after. Two choices of meal, a salmon salad or a vegetarian with feta and beetroot, accompanied by a light mousse and dessert.
Flight was quick and smooth, drinks offered again after meal along with tea and coffee.
Landing in Oslo was the beginning of the troubles. The airbridge broke down half way to the door, so after 5 minutes the rear door option was taken.
The queue for immigration was the worst I have had by far; at least an hour to get processed mainly due to only two windows open for the bulk of the incoming planes. About 40 minutes later another window opened and we were through, to the next trouble. Having been stuck in the queue for so long -and we were effectively last off the plane due to being foreigners in row 2 - the flight had been taken off the baggage carousel indicator’s. A visit to baggage services later we grabbed our bags off the carousel just as it stopped.
Electing to take a train to the city, we used the local VY train which was cheaper than the flytoget version.
2 stops later we were in Sentrum.
SAS SK4006 OSL-TOS
This flight was 8am so an early start, again using VY trains to the airport, which was again easy to do.
The airport uses self service exclusively from what I saw, with boarding passes and check in via terminal and bag drop done by scanning your bag docket.
One failure for the non-Norwegian speakers, the screens are only in Norwegian so with a bag that was 400 grams over the allowed 23kg, we had a delay whilst a local helped us out.
It is rather disconcerting seeing your bag disappear down a dumb waiter to ????
Our class is SAS+ so we were able to use fast track security, which was a dedicated entry and lane meaning a fast transit to airside. Lounge access Also comes with the deal and is accessed by scanning your boarding pass at the gate. As we arrived at around 7am the lounge wasn’t full but by around 7.45am it was pumping. Plenty of food options from cold to hot and fish. Juice on tap via an iPad along with beer and wine on tap, as well as bottled.
Boarding the plane was something Australian airports could adopt; you have to scan your boarding pass to access the gate, and only the folks in the announced zones rushed through the gates. So much easier and user friendly.
An A320 Neo greeted us, with a 3 x 3 seating arrangement. No business class on this flight and we were the only row to have all 3 seats occupied.
The crew were not great English speakers but we got by as tea and coffee are fairly common across the world.
Meal service gave us a small box with cheese, lettuce and capsicum to go into a nice hot bread roll, accompanied by a small bag of muesli and yoghurt and a container of juice.
Tea and coffee also offered.
The meal was quite nice for the 8am departure, but in economy they got a smile and a coffee.
Another round of rolls and drinks and we had a great trip through the hills to land in Tromso.
Bags came out reasonably quickly for a major airport, probably slow for a small regional airport.
The dedicated bus service was at the door, but for 250NOK for the two of us, the local 42 bus would have been better value