Qatar Removing First on SYD DOH Route

aussielori

Junior Member
Joined
Feb 28, 2026
Posts
40
Qantas
Gold
Just received downgrade from F to J on award in sept
Im away at present not sure if they are refunding points
Has anyone had any luck there
I was on a long layover in DOH. . As I was going to get a sleep pod that won’t be possible now,
hoping they will put me on earlier flight
 
When I booked I chose the afternoon flight as it was a better aircraft there is an earlier flight I’ll try to get them to change it
the leaving airport accom is a pain in the cough
 
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My October first class awards seat ex Sydney was also downgraded to Business on the 777er. I jumped on the live chat and the agent confirmed the points and tax difference can be claimed after you fly.

I asked them to record the following note "please manually add a note to the internal history logs (the PNR) of this booking stating: 'Passenger accepted aircraft change under protest. Involuntary downgrade from First to Business on SYD-DOH. Post-flight refund team to process Avios and tax difference" and to accept the flight change on their end vs me registering my online 'acknowledgment' as a voluntary acceptance of the lower cabin, which could cancel my refund.
 
i too got downgraded from f to j for next week and queried what refund i would be receiving, was unable to get a clear answer. i noted the price for my flight syd/bcn in j and said i expected the difference in points to be refunded, they were never able to confirm and just advised points would be refunded after the flight took place. I decided to just cancel and rebook in j without having to be worried about receiving what i thought to be a fair/correct refund.
 
I too got downgraded from F to J for next week and queried what refund I would be receiving, was unable to get a clear answer. I noted the price for my flight SYD/BCN in J and said I expected the difference in points to be refunded, they were never able to confirm and just advised points would be refunded after the flight took place. I decided to just cancel and rebook in J without having to be worried about receiving what I thought to be a fair/correct refund.
Points from VA, QR, QF or ???
 
Resurrecting this one - I was involuntarily downgraded from an Avios booking for a flight in September and after about 12 attempts trying to get the difference refunded and Qatar Airways coming up with various reasons not to do so am about to give up and just not fly with them again. I won't even go into the nightmare of trying to get rebooked after the system automatically rebooked me on flights with a 40hour layover in Doha. Their service on the ground is beyond infuriating.
 
i too got downgraded from f to j for next week and queried what refund i would be receiving, was unable to get a clear answer. i noted the price for my flight syd/bcn in j and said i expected the difference in points to be refunded, they were never able to confirm and just advised points would be refunded after the flight took place. I decided to just cancel and rebook in j without having to be worried about receiving what i thought to be a fair/correct refund.
What was the outcome of this?
 
I just received my 127500 back and they are charging me my 85000 I really got stuck into them and received an apology back you need to go into compliments and concerns and have a winge
 

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