Qantas trying to confuse passengers with delay messages? QF1 30 March

[Aussie_flyer]

Flying 30 MAR QF1 SIN-LHR, just received a sequence of 3 messages from Qantas via SMS:

1. Flight delayed until 14:35 31 MAR but arriving 31 MAR on time at 07:15

1 minute later

2. Flight delayed until 23:25 on 31 MAR (24 hour departure delay) but arriving 31 MAR with just a 20 minute delay at 07:35

1 minute later

3. Flight departing on time, and app now says arriving 40 minutes early into London

meanwhile the app is going made telling me I'm flying a day later, then reverting back to on time.

What is going on at Qantas? Anyone else experience this?

 

[Aussie_flyer]

Update, now an SMS saying everything is back to the original schedule. Talk about an emotional roller coaster, I was just about to reschedule all my plans in London for Sunday!

 

[Himeno]

Daylight saving starts across Europe this weekend. That might be messing with some systems.

 

[CaptJCool]

please note that text messaging may not be immediate especially if its run as a batch process - telcos networks can unfortunately hold up delivery

we tend to think of them as "instantaneous" but they're not always going to be

 

[AIRwin]

QF1 has departed SYD and is now on its way to SIN

 

[Aussie_flyer]

Yep, on time. Thankfully as I've had a terrible run lately with cancellations or delays

 

[p--and--t]

Flying 30 MAR QF1 SIN-LHR, just received a sequence of 3 messages from Qantas via SMS:

1. Flight delayed until 14:35 31 MAR but arriving 31 MAR on time at 07:15

1 minute later

2. Flight delayed until 23:25 on 31 MAR (24 hour departure delay) but arriving 31 MAR with just a 20 minute delay at 07:35

1 minute later

3. Flight departing on time, and app now says arriving 40 minutes early into London

meanwhile the app is going made telling me I'm flying a day later, then reverting back to on time.

What is going on at Qantas? Anyone else experience this?

This may or may not have any relevance to your circumstances, but provided for info.

When I used to be on Optus a few years back, I on the odd occasion got a sms 24hrs after it was sent from another network.

Sms's are subject to a number of timing vaqueries and potential failure points or delays particularly at the network interfaces between carriers.

Because it works most of the time and very fast most of the time, users have come to expect the service 100% to be virtually instant and foolproof, the reality is vastly different.

Just because you got 2-3 messages a minute or two apart doesn't necessarily mean they were sent at that interval.

 

[Aussie_flyer]

I believe they were sent at that interval, the Qantas app was going beserk at the same time changing the flight timings multiple times.

 

[JW]

Flightaware often appears to have more upto date info... that said, recently its not been the best.