Qantas to cut service in the air - The Age

[Happy Trails]

From today's Age


Qantas to cut service in the air

QANTAS will cut the number of cabin crew on its flagship A380 aircraft despite unions raising fears about an ''inferior service'' due to a heavier workload for staff.
The airline plans to reduce flight attendants on the aircraft from 22 to 21 late next month; it has cut cabin crew levels on its A330-300 planes from 10 to nine.

 

[samh004]

I guess on the A380 it would depend on which cabin you’re cutting them from. How many are in each?

 

[pauly7]

From today's Age


Qantas to cut service in the air

QANTAS will cut the number of cabin crew on its flagship A380 aircraft despite unions raising fears about an ''inferior service'' due to a heavier workload for staff.
The airline plans to reduce flight attendants on the aircraft from 22 to 21 late next month; it has cut cabin crew levels on its A330-300 planes from 10 to nine.

Meh 1.... Hardly a deal breaker.

J on the A380 is def over staffed IMHO... I get a different person serving me every 5 mins.

 

[drron]

Ok.As long as they take off a grumpy one.:shock:

 

[markis10]

Its respun old news and affects all australian airlines, effectively CASA have decided to adopt the 1:50 ratio for crew versus pax thats used internationally rather than the unique Australian 1:36 that we have had in the past, Ozbeachbabe first gave us the heads up some time ago.

http://www.australianfrequentflyer....uces-seat-pitch-a320s-22409-4.html#post312108

 

[MelUser]

From today's announcements cuts are also being made on the ground!

 

[harvyk]

Ok.As long as they take off a grumpy one.:shock:

Yeap, that is of course assuming the distribution of the grumpy ones is one per flight...

 

[docjames]

From today's Age


Qantas to cut service in the air

QANTAS will cut the number of cabin crew on its flagship A380 aircraft despite unions raising fears about an ''inferior service'' due to a heavier workload for staff.
The airline plans to reduce flight attendants on the aircraft from 22 to 21 late next month; it has cut cabin crew levels on its A330-300 planes from 10 to nine.

The interesting comparator stat was the SQ staff their A380 with 23 cabin crew.

 

[markis10]

The interesting comparator stat was the SQ staff their A380 with 23 cabin crew.

SQ 471 Pax, 23 crew
QF 450 Pax, 22 going to 21.

 

[samh004]

SQ 471 Pax, 23 crew
QF 450 Pax, 22 going to 21.

So they were being reasonable with 22 crew comparatively, so it’s not such a huge drop losing one.

 

[milehighclub]

Its respun old news and affects all australian airlines, effectively CASA have decided to adopt the 1:50 ratio for crew versus pax thats used internationally rather than the unique Australian 1:36 that we have had in the past, Ozbeachbabe first gave us the heads up some time ago.

This reduction has nothing to do with the 1:50 ratio as that will only apply for aircraft that carry less than 216 passengers.

Meh 1.... Hardly a deal breaker.

J on the A380 is def over staffed IMHO... I get a different person serving me every 5 mins.

Certainly not overstaffed at all. They reduce our crew numbers but don't change the service to accommodate the extra work load. Then passengers complain we take to long to do the service.

They did a trial a few months ago with 1 less crew member in J and it didn't work very well. The also did a trail on single cart operation in economy, which also didn't work very well. My understanding is that the cabin that will lose the crew member will be economy.

SQ 471 Pax, 23 crew
QF 450 Pax, 22 going to 21.

Emirates have anywhere from 24 to 26 crew depending on the route.

 

[samh004]

Certainly not overstaffed at all. They reduce our crew numbers but don't change the service to accommodate the extra work load. Then passengers complain we take to long to do the service.

They did a trial a few months ago with 1 less crew member in J and it didn't work very well. The also did a trail on single cart operation in economy, which also didn't work very well. My understanding is that the cabin that will lose the crew member will be economy.

Can you tell us how many staff are in each cabin?

Do any staff crossover between cabins?

Emirates have anywhere from 24 to 26 crew depending on the route.

And I see they have 489 seats, more than SQ, so more staff required?

 

[markis10]

This reduction has nothing to do with the 1:50 ratio as that will only apply for aircraft that carry less than 216 passengers.

I stand corrected, I overlooked CASR 128 had the 216 pax limit, it is fresh after all ! Thanks for the correction.

 

[milehighclub]

Can you tell us how many staff are in each cabin?

Do any staff crossover between cabins?

F = 3
J = 8 - the CSM is not included in that number but they are part of some of the service
W = 2
Y = 8 including the CSS

Unlike on the 747 crew do not have to change cabins during the service. Of course if one cabin finishes before another assistance is offered to help finish.

 

[samh004]

F = 3
J = 8 - the CSM is not included in that number but they are part of some of the service
W = 2
Y = 8 including the CSS

Unlike on the 747 crew do not have to change cabins during the service. Of course if one cabin finishes before another assistance is offered to help finish.

It’s hard to choose where service should be removed then, but J seems like a better bet than Y considering the amount of pax.