FlyingFiona
Active Member
- Joined
- Jul 4, 2020
- Posts
- 540
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HUACA?Continually HUACA, and hope that Oz picks up the call.
HUACA?Continually HUACA, and hope that Oz picks up the call.
HUACA?
Hang up and call again?
HUACA?
It will work well until you get someone in Cape Town who will just put the call on hold until it disconnectsInteresting tactic! That's definitely going to be my next move when I ring back. Thanks!
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It will work well until you get someone in Cape Town who will just put the call on hold until it disconnects
I actually had a Cape Town agent proactively let me know "if our call gets cut off I will give you a call back on the number you've called from xx_xx". I thought that was pretty good!
Trying it as I type. Think I might be through to Fiji. Told him I'd booked four days ago and that they had said 24-48hrs turnaround. He said that's right. So I pointed out for the mathematically challenged amongst us on the call that we'd reached the 96hour mark...! He put me on hold, came back, and said that as I wasn't flying until May that it's with the ticket department and that they will do it whenever they get to it, "it could be in seven days, or two weeks.".
So I pulled the "partner airline said they will drop the seats" card and...back on hold...waiting to get cut off
I haven't had anyone say it proactively, but have been told at least a half dozen times in the last week or so that I will get a call back if the call cuts out.had a Cape Town agent proactively let me know "if our call gets cut off I will give you a call back on the number you've called from xx_xx".
While it looks like you unfortunately won't get through to the Hobart / Auckland call centers with these numbers any more (ugh), you could try calling the numbers in this thread (Qantas Call Centre Long Wait Times). No guarantee anymore the CSA who picks up will be more helpful though.If anyone has had a similar experience with ticketing issues and has any advice I would really appreciate it.
As long as it takes to chase it up with the Call Centre, I guess, then a bit longer. . However, QF flights will be okay.How long is qantas ticketing taking at the moment? We have a domestic flight that has to be modified and we were told it will be tickets in 24 hours and now 3 days later nothing has happened.
Automatically ticketed? Maybe several minutes. Manual = much longer.I was told that it had all been fixed and it should be automatically ticketed now. How long should it take?
There aren't any ticketing staff left at the airport I believe? I think you are now directed to....call the call centre (on the "priority" number shared above)So I could while I am at the airport see if any staff there can fix it for me?
Oh my gosh, one of the times I got through it was the priority number above...... I wonder what happens when someone shows up at the gate and it hasn't been ticketed, it is a QF flight so my seat has been blocked off but would they stop me from boarding the plane?There aren't any ticketing staff left at the airport I believe? I think you are now directed to....call the call centre (on the "priority" number shared above)
I believe JL have a short deadline. I would definitely call again.Anyone with experience on a delayed ticket with a JAL award? Reading here I understand MH and QR can drop awards if not ticketed quickly.
Wondering how long I wait for it to ticket before calling up. Only been 24hrs so far