Sign used to happen over in the offices off Burke Road, and then the crews were bused over to the terminals. But, some genius worked out that you could save some $ by pushing the time taken to actually get into the terminal from the QF sheet on to the crew themselves...by simply moving sign in into the terminal and so after security/passports, etc. That added to the disconnect between the fleet management and the crews, as most of the managers stayed put in their old offices, and so never had any contact with the people working for them.