Qantas redemption booking woes

Thanks. That's exactly what I thought. I did actually cancel online 2 days ago however have no acknowledgement (ie no email etc) other than finding the booking is now defunct online.
The points should return pretty much straight away, the $$ refund can take a few days.

I cancelled a CR booking earlier this year - albeit within 24 hrs - the points were back immediately and whilst there wasn’t a confirmation email that the booking was cancelled (like hotels do), I did receive an email almost straight away advising that the refund had been processed.
 
Read our AFF credit card guides and start earning more points now.

AFF Supporters can remove this and all advertisements

The points should return pretty much straight away, the $$ refund can take a few days.

I cancelled a CR booking earlier this year - albeit within 24 hrs - the points were back immediately and whilst there wasn’t a confirmation email that the booking was cancelled (like hotels do), I did receive an email almost straight away advising that the refund had been processed.
I just had a thought. The booking was through my account (my points) for a friend. I will check if they have had any points returned to them. My CC is/was the only one in the booking.
 
In the past the points returned instantly or at least within two days. Of late it took over a month for them to the refunded and I had to call their call centre four times.
 
I've cancelled three bookings, all international, recently and received the "your refund has been processed" email a few days later each time. The points landed in my account within 1-2 days of the email. Since the booking was made from your account, you should receive the refund however if your friend/relative's contact details were on the booking, they might receive the email re the refund processing.
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Staff online

Back
Top