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As our top tier membership level, Platinum One members are rewarded with the ultimate level of personalised service. All the benefits of Platinum apply, plus extra special privileges that make each journey an absolute pleasure.
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I agree the online promotion is sloppy, but what are P1 members experiencing when they contact the SST? I have really enjoyed their support.I've pointed out the Platinum Partner error directly to the SST now three times in the past year. Says it all.
I agree the online promotion is sloppy, but what are P1 members experiencing when they contact the SST? I have really enjoyed their support.
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I didn't get a call, only an email.The day the SCs posted to get me over the line I received a call and then an email from the SST. Since then asked them to put a block on a seat next to me - was told they'll put a note 3 days before flight. Asked about flight sim, they'll raise with the Event Coordinator.
Availed myself of the free bottle from Qantas Wine, it's a pity I don't drink enough to buy from them and make use of the membership. One thing I haven't seen mentioned anywhere else is the Wellbeing app now seems to treat me like I bought their pricey health deals, so I get full points for keeping up my steps count now. Knowing what it costs to get P1 makes those very expensive points.
Do we get the step count points for being P1, I thought I was getting the step count points as I had an annual travel insurance policy.How many points do you get for your daily step count?
I'm getting 6 points for 2k steps. Guessing that's the norm.
How many points do you get for your daily step count?
I'm getting 6 points for 2k steps. Guessing that's the norm.
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The request was for 3 reward J seats SYD-BKK-SYD in 3 months time.
Basically that flight is full virtually all of the time. You're lucky if you can get a Y redemption.
Not even the P1s are safe from a complementary downgrade from J to Y, I have first hand experience.Thanks! I’m happy to get some frills now and then but definitely not expecting too much... I mean if people can be involuntarily downgraded from paid J to Y (as WP?) then no one’s safe...
Mind sharing that experience as I know you’ve alluded to it before but not in detail? I cannot fathom that unless it was an extreme case in dom J where the other 6 pax were CL...Not even the P1s are safe from a complementary downgrade from J to Y, I have first hand experience.
Downgrade from a confirmed J ticket?Not even the P1s are safe from a complementary downgrade from J to Y, I have first hand experience.
Yes, has happened a couple of times on return to AU when flights that have arrived late and missed the domestic connection. I have not been that fussed as I would just prefer to get home rather than wait for domestic J seat.Downgrade from a confirmed J ticket?
Yes, and similarly for F to JI think in cases like that it's reasonable to either offer next available flight in Y OR next available in J per the pax's preference.
If one has the option between say a 0900 in Y for SYD-ADL and maybe a 1300 in J, mst would take the earlier flight I reckon.
Yes, and similarly for F to J