I doubt they paid anywhere close to RRP for it.With the RRP of $330 Taittinger Comtes De Champagne 2006, and some reputedly 3000 P1's, thats a massive $990,000
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(sendle saga upodate)......
I'd say there is every chance that champagne has been stored in hot conditions and is stuffed by now.
Definitely a concern but what on earth can I do about it? Nothing it seems.
And laughably I just had a follow up from the SST saying they'd been informed it would be delivered to a newsagent near me, maybe today or maybe in the new year. I mean even they are getting Fake News still. I politely informed them that I had the gift and commented again on how poor Sendle(and their sub contractors, specially CouriersPotentially) have been for the past 3 weeks. Again not their fault but I did burst out laughing at the email.
Be nice if they proactively* send you the wallet.Definitely a concern but what on earth can I do about it? Nothing it seems.
And laughably I just had a follow up from the SST saying they'd been informed it would be delivered to a newsagent near me, maybe today or maybe in the new year. I mean even they are getting Fake News still. I politely informed them that I had the gift and commented again on how poor Sendle(and their sub contractors, specially CouriersPotentially) have been for the past 3 weeks. Again not their fault but I did burst out laughing at the email.
After all this, you may as well have not received it at all.
I wonder if the SST is going to provide any further form of recompense.
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You could just point this out the the SST team. Something along the lines of how you really appreciate the gesture of a high end fine product, but the chances are its ruined due to handling.
Sending champagne (possibly the most delicate of all wines) in summer is just plain silly if you don't know how its going to be stored or delivered in a reasonable time frame. I ordered a $60 toner cartridge from QLD, delivered to Perth in less than 24 hours and not charged a delivery fee. If a company can achieve that for a non-perishable item at no cost to me, surely the SST team can organise similar for a perishable $200+ item?
Not dismissing what was impressive customer service, but as you say, surely down to the fact you (and your bag) were on QF metal and out of and into QF ports. I’d be surprised if the SST had anything to do with it and even more stunned if they could help when in another port and not flying QF. But no harm in asking if all other avenues fail.
Well, @danielt25 if we ever meet allow me to buy you a drink. Courtesy of your post I made some queries to the SST. After a couple of emails and a good chat with the regional manager, they confirmed my classification as a government employee was incorrect. Also confirmed this is why I got the poorer gifts the past two years (to fit within a Finance Department decreed dollar value), and that I was excluded from any event invitations. These are apparently the only aspects of P1 that are different for such employees, as well as Parliamentarians.Rather than speculate I emailed the SST myself and queried the wallet vs the champagne.
Here's the response
View attachment 112515