windycityf
Member
- Joined
- Jan 6, 2016
- Posts
- 136
- Qantas
- Platinum 1
**Incoming Rant***
Paid J Flex ticket
Arrived late into SYD on INT flight. Moved to next flight to BNE in Economy…. Middle seat down the back. Had wifi on flight emailed P1 and asked to be moved back to original flight as I would make it. No response.
Get to bag check, agents are having a chin wag. 46 minutes before flight I am told too late solid 45 minute cut off. I said ok, can you please put me back in business on the flight. Nope no business seats until late afternoon,
Oh wait hang on, go talk to supervisor. 30 minutes later, business class seat on next flight to BNE. Supervisor is curious why the downgrade. Says it was operational, Pilot must ride. I could accept that but row 4 wide open so why middle seat down the back?
This is what got me angry. Apparently policy is last person to book flight is first one to get removed, for operational purposes. It makes no sense last to book would be highest fare. And status means nothing? Seems like it maybe time to revisit that policy!
Rant over.
Paid J Flex ticket
Arrived late into SYD on INT flight. Moved to next flight to BNE in Economy…. Middle seat down the back. Had wifi on flight emailed P1 and asked to be moved back to original flight as I would make it. No response.
Get to bag check, agents are having a chin wag. 46 minutes before flight I am told too late solid 45 minute cut off. I said ok, can you please put me back in business on the flight. Nope no business seats until late afternoon,
Oh wait hang on, go talk to supervisor. 30 minutes later, business class seat on next flight to BNE. Supervisor is curious why the downgrade. Says it was operational, Pilot must ride. I could accept that but row 4 wide open so why middle seat down the back?
This is what got me angry. Apparently policy is last person to book flight is first one to get removed, for operational purposes. It makes no sense last to book would be highest fare. And status means nothing? Seems like it maybe time to revisit that policy!
Rant over.
