Qantas Platinum One experiences?

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aus_flyer

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To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?
 
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trippin_the_rift said:
Which brings the next question.. What would make you spend more to reach for P1 status?
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Status runs for the point of a shiny card aside...

As I posted last week the benefits should be tangible like confirmed upgrades (X/year or X/SC level achieved) like UA/AA SWU's or the GGL options, ability to give WP status to anyone, not just a "partner", and so on.

The current offerings are mostly not flight related (epiqure, golf club etc) and intangible (the "extra event offers" stuff).

Now, I get it most that attain P1 aren't paying the bills and are on (lots) of business travel, so they probably wouldn't care, but on the other hand, things like confirmed upgrades could really be attractive if say you want to take the partner/family on that much needed holiday?

I mean free confirmed international upgrades (including F obviously)

As it stands, the tangible flight benefits are reasonable in respect of the 7 day international upgrade window, the access to pre-assign exits and other premium seats (ironically the other day all I *could* assign was 1A :D )

I do find some agents are better than others to be flexible with things like flyahead and finding seats.. some not so much.

It's certainly not a program to spend a lot of $$$ to attain IMHO. It's nice but it's certainly not the be all and end all. They could make it much better. GGL seems to be the best that I have seen.. and holding BA up as an example to follow seems really weird somehow! :D
 
Anyhoo weekend flying again got CSM greets on 2/4 sectors.. and one CSM became just a FA on the next sector I was on (which was weird!) and he actually asked me something odd - I flew MEL-SYD-OOL and he was like "Oh did you get this on points or didn't want the direct flight?" which I thought was a bit ... not invasive but inpolite. As it was I answered that the MEL-OOL nonstop is too early (0810 getting in at 1030ish doesn't work for me) and yeah sure the MEL-SYD-OOL works from a SC point of view too,but honestly the directs are currently too early for my tastes . I just kind of felt like why are you asking me this? I can only think he meant it more that he was sorry I was connecting rather than seriously quizzing me why I might choose to connect. It was a bit odd and a little disconcerting.

Again in a 28 seat 332 J cabin I was the only one to get noted from the Ipad. Saturday travel not full of elites I guess.
 
RichardMEL said:
... They could make it much better. GGL seems to be the best that I have seen.. and holding BA up as an example to follow seems really weird somehow! :D
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"It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them." — Steve Jobs.
 
RichardMEL said:
Status runs for the point of a shiny card aside.......
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For the record, I have NEVER got that shiny card out of my travel wallet. Ever. Because I knew it would never make a difference. Most staff don't really know what status levels are.
 
Just on the card.. the new design is so subdued it's almost meh to me. I mean yeah the kanga is a bit fancy and all (despite the lack of arms!) but the card is so understated it looks like nothing IMHO.
And it's thin and cheap

but I only get it out to scan the barcode at the kiosk anyway.. or rare occasions for lounge access post flight. I certainly don't wave it about in a DYKWIA way :D
 
RichardMEL said:
Just on the card.. the new design is so subdued it's almost meh to me. I mean yeah the kanga is a bit fancy and all (despite the lack of arms!) but the card is so understated it looks like nothing IMHO.
And it's thin and cheap

but I only get it out to scan the barcode at the kiosk anyway.. or rare occasions for lounge access post flight. I certainly don't wave it about in a DYKWIA way :D
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Maybe instead of just the card they could do a special P1 t-shirt. Embroidered, iridescent, with the letters "P1" at least 2 feet high, front and back, with a matching set of mirrored sunglasses?

Now that I would wear.
 
juddles said:
Maybe instead of just the card they could do a special P1 t-shirt. Embroidered, iridescent, with the letters "P1" at least 2 feet high, front and back, with a matching set of mirrored sunglasses?

Now that I would wear.
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Would much prefer that then a loyalty bonus every 500 SC
 
juddles said:
Maybe instead of just the card they could do a special P1 t-shirt. Embroidered, iridescent, with the letters "P1" at least 2 feet high, front and back, with a matching set of mirrored sunglasses?

Now that I would wear.
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Problem is they'd start appearing on eBay, just like the thread a few weeks ago about someone buying P1 coasters. The shirt just wouldn't be exclusive any more!
 
GoldCanyon340 said:
Problem is they'd start appearing on eBay, just like the thread a few weeks ago about someone buying P1 coasters. The shirt just wouldn't be exclusive any more!
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Perhaps they can be security protected with facial recognition technology so that they could not be worn by any one other than the intended LOL :)
 
"I'm a PeeeOine.... Look at Moi!!!"

on a more serious note... there are so many little things they could do for P1 they don't... eg say you qualify 3600.. then what about instead of the stupid 75k at 5000SC* why not offer more choices, like the 2400 level. As I've said before, confirmed upgraddes.. maybe grant Plat to someone else... points, or even more of the valet stuff(does anyone EVER take that up?) or more specific P1 stuff like +50% bonus points on flights for the rest of the year (rather than 75k... if you fly it, earn more that way) or Flounge guest passes, or gee, what about throw in a free domestic flight or discounted award flights for you and a partner (as in, take a break on us)... I don't know.. they could do so many things that probably wouldn't cost a whole lot but could be useful to the membership.

And while you get the coasters and the ipad cover on first becoming P1 (do they still do the ipad thing?) what about some cabin bag tags or something? or if you're the sort to wear the P1 shirt, what about a cabin bag choice?




* (does not include DSC promo credit :p )
 
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The other day in Cairns, tried calling the Qantas club to move my J sale fare forward. No answer on multiple occasions. Called the P1 SST and explained possible problem with the Qantas club line, subsequently given duty manager number who promptly moved me forward. Not sure if I just called up the premium number they would have given me the duty managers direct #!
 
danielt25 said:
The other day in Cairns, tried calling the Qantas club to move my J sale fare forward. No answer on multiple occasions. Called the P1 SST and explained possible problem with the Qantas club line, subsequently given duty manager number who promptly moved me forward. Not sure if I just called up the premium number they would have given me the duty managers direct #!
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Good outcome but here's my query....

why wouldn't SST just handle this for you? I mean why should YOU have to call the DM(and should they even be giving those numbers out?). It seems lazy. Sure, we all know they have limited authority in many situations, but why wouldn't they go away and liase with res, or with the DM, or operations, or whoever to make it happen?

It seems a bit poor to me that they're dumping you with a number and hey call this person... Aren't they supposed to be able to assist with our travel needs?

At the very least on previous calls they've liased with res when passing me on for a request and that was pretty reasonable. I'm not sure why they couldn't have even done something like that.

Am I expecting too much? :p
 
My main aim was to bring the flight forward over the phone rather than attempting to do it in person (and be told no availability or cough up a fare difference) when I eventually got to the airport several hours later. Had a backup Jetstar flexibiz flight just in case.
 
danielt25 said:
My main aim was to bring the flight forward over the phone rather than attempting to do it in person (and be told no availability) when I eventually got to the airport several hours later.
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Sure, I understand that absolutely.

So was this during business hours or like early a.m.?

I'm thinking if it was out of hours and the SST member was on call, it ma have been harder for them to liase or whatever, but that's still a bit of an excuse in my book.

End result great... I just think they probably should have handled this without you having to call a duty manager directly.
 

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