Qantas Money card blocked/deactivated whilst overseas | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Qantas Money card blocked/deactivated whilst overseas


Junior Member
Sep 16, 2016
Recently I very inconveniently experienced 2 episodes of Qantas Money cards being blocked/deactivated whilst overseas.

First episode was in March on a visit to Hellfire Pass in Thailand. I purchased dinner at a restaurant with no issues and then it was bluntly declined at a 7-11 store and a restaurant the following day. Luckily, I was carrying a back-up credit card. I spoke to Qantas Money upon my return and made it clear that I was far from impressed as they classed this as unusual activity. Using a ‘purpose built’ credit card loaded with foreign currency whilst overseas unusual? Is there no link to the QFF number on the card showing you are in that country?

Then last week a family member was in the Czech Republic and Hungary. They had used their Qantas Money card loaded with Euro on numerous occasions without issue. Then on the final day it was blocked in a similar fashion for unusual activity.

What is going on here? Surely, they should attempt to contact you before blocking a card and leaving one stranded overseas without a working credit card that contains your overseas funds and means?

Has anybody else experienced these dramas lately? My apologies if a thread for my concerns already exists.

Dr Ralph

AFF Supporter
Jan 21, 2014
My Map
I've seen reports of this type of thing previously.

Need to have a variety of different forms of access to money whilst OS as something can go wrong with any method.
Last edited:


AFF Supporter
Dec 21, 2012
My Map
And it used to be (don’t know if still is) that when you received your new card, the old one was cancelled.


AFF Supporter
Sep 2, 2005
Same thing happened to me two years ago in Canada, so transferred all funds out of QCash back to my bank account and now use the Cash Passport card from Australia Post and have never had a problem. Fees are everywhere but I was slightly dissapointed with QCash


AFF Supporter
Jan 17, 2005
A few years ago I had a Woolworths Mastercard through Qantas Rewards and they did something similar - stopped the card after I used it in Paris. Ridiculous to market cards specifically to travellers and then act surprised and concerned when they use their cards when travelling.


Jul 9, 2009
My Map
I've had my Qantas Cash (as it was then) card suspended while overseas. To be fair though, my card details had somehow been taken and there was fraudulent activity on the card (2 small transactions followed by a big one). So i was quite pleased QantasCash were onto it - though I did lose access to stored funds for the remainder of the trip. Stolen money was reimbursed to the card once I was back in Australia and could provide additional information.

AFF on Air Podcast

  • jb747’s Stellar Career with Qantas – AIR013
    Sat, 15 Jun 2019 03:00:41 AEST
      In this special edition of the podcast, Matt chats to John Bartels (a.k.a. jb747) about his flying career with Qantas, the A380, the QF30 incident, flight training, retirem ...
  • Cheap Virgin Australia Business Class – AIR012
    Sat, 01 Jun 2019 03:05:28 AEST
      Find out how to get cut-price Virgin Australia Business Class tickets by buying and redeeming Etihad Guest miles! This episode also includes some listener Q&A and an interv ...
  • Star Alliance Status – AIR011
    Sat, 18 May 2019 09:39:41 AEST
      Find out how to easily earn Star Alliance Gold status with several different frequent flyer programs! This episode also includes an interview with John Blom, Australia’s ...
  • Premium Economy – AIR010
    Sat, 04 May 2019 00:21:32 AEST
      Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s ...
  • Hyperinflation of Points – AIR009
    Sat, 20 Apr 2019 04:49:59 AEST
      Frequent flyer points are a valuable currency, but they aren’t immune from hyperinflation! In this episode, Matt discusses why frequent flyer points are a terrible long-t ...

Community Statistics

Latest member