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Qantas/Jetstar booking-my mistake

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onemore

Member
Joined
Jul 14, 2009
Messages
325
This morning while half asleep I made a booking with Qantas ex Sydney to Manila, which included a leg on deathstar, my mistake.

Selected my seat on the qantas leg but when I went to the crapstar site to do my seat selection the computer told me that my booking didn't exist, with the different booking code, and that

I would have to call an agent at the orange/silver airline.

I immediately called the Qantas call centre and everything was cancelled.

The short of this is I now will go and book with another airline.

Now I don't reckon I am the only person that has fallen for this bundle BS, so Mr. Joyce just lost some more revenue, not a lot but it all adds up.

My Qantas ffn has 5 digits, I signed up with them the first week it came out and I have been a loyal member ever since, paying extra money for a ticket to fly with the red Kangaroo.

The reason I stayed with Qantas, was at the time I was working in a lot of far away places and did so for many years and being greeted at the door by an aussie with the smile and the warm

greeting made me feel good, even though I was turning right, not left on entry to the aircraft.

So my next task for the day will be to start looking at other airlines, "Another one bites the dust".

Have a good one everyone, thanks for reading my rant.

Rant finished.

Over and out!
 

Ansett

Established Member
Joined
Jul 13, 2011
Messages
3,634
Qantas
LT Gold
Virgin
Red
It is most annoying recently booked a flight to Phuket VIA Singapore as a Saver and was unable to select seats on Deathstar and even worse even with it being a QF flight number No Points or Status Credits even though calculator said yes. Be very careful when booking QF Flights that have a portion operated by JQ or 3K etc even when a QF flight Number is booked.
 

AustraliaPoochie

Established Member
Joined
Feb 9, 2014
Messages
4,380
SQ linked to VA via SIN would be good.
Even Siik Air earns a small earn of points.
If I have to go to Sarawak in Malaysia, I would either go with SQ's Silk or Air Asia.
O, and consider my first weekday lounge visit to the QP, no party pies, no nothing special.
Absolutely bread and butter and ham and ham and cheese, or vegetarian, or pasta.
Umm, I don't know what the ideal for you is, if you want to fly cheap, is to go Air Asia's Big Shot program, based on MYR/RM.
I have been musing about that one, of late.
 

ozbeachbabe

Senior Member
Joined
Jan 10, 2009
Messages
6,438
This morning while half asleep I made a booking with Qantas ex Sydney to Manila, which included a leg on deathstar, my mistake.

Selected my seat on the qantas leg but when I went to the crapstar site to do my seat selection the computer told me that my booking didn't exist, with the different booking code, and that

I would have to call an agent at the orange/silver airline.

I immediately called the Qantas call centre and everything was cancelled.

The short of this is I now will go and book with another airline.

Now I don't reckon I am the only person that has fallen for this bundle BS, so Mr. Joyce just lost some more revenue, not a lot but it all adds up.

My Qantas ffn has 5 digits, I signed up with them the first week it came out and I have been a loyal member ever since, paying extra money for a ticket to fly with the red Kangaroo.

The reason I stayed with Qantas, was at the time I was working in a lot of far away places and did so for many years and being greeted at the door by an aussie with the smile and the warm

greeting made me feel good, even though I was turning right, not left on entry to the aircraft.

So my next task for the day will be to start looking at other airlines, "Another one bites the dust".

Have a good one everyone, thanks for reading my rant.

Rant finished.

Over and out!
Were the flights on JQ metal you booked in error marketed/sold as a QF codeshare flight or did it appear as a JQ flight number on the QF website when you booked and the itinerary you would've received shortly after?
 

Pleb Status

Established Member
Joined
Feb 19, 2011
Messages
3,141
This morning while half asleep I made a booking with Qantas ex Sydney to Manila, which included a leg on deathstar, my mistake.

Selected my seat on the qantas leg but when I went to the crapstar site to do my seat selection the computer told me that my booking didn't exist, with the different booking code, and that

I would have to call an agent at the orange/silver airline.

I immediately called the Qantas call centre and everything was cancelled.

The short of this is I now will go and book with another airline.

Now I don't reckon I am the only person that has fallen for this bundle BS, so Mr. Joyce just lost some more revenue, not a lot but it all adds up.

My Qantas ffn has 5 digits, I signed up with them the first week it came out and I have been a loyal member ever since, paying extra money for a ticket to fly with the red Kangaroo.

The reason I stayed with Qantas, was at the time I was working in a lot of far away places and did so for many years and being greeted at the door by an aussie with the smile and the warm

greeting made me feel good, even though I was turning right, not left on entry to the aircraft.

So my next task for the day will be to start looking at other airlines, "Another one bites the dust".

Have a good one everyone, thanks for reading my rant.

Rant finished.

Over and out!
Now you (sort of) know what it is like to be PER based and it is impossible to fly on QFi to anywhere.
 
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BillytheFIsh

Active Member
Joined
Mar 17, 2014
Messages
541
I don't understand. You made a mistake, QF cancelled the tix (with a full refund?) and that's the last straw to push you to quit the airline when you've QFF number has "5 digits"?

I get when people decide to burn QF for international travel, but this one makes no sense.
 

mannej

Senior Member
Joined
Mar 16, 2009
Messages
9,831
Sorry if this is abrupt, but the first thing that springs to mind is DYKWIA.

You were the one half asleep booking the fare, the only thing AJ has to do with this is your justification for your own mistake.

My 2c.
 

BAM1748

Senior Member
Joined
Jul 22, 2008
Messages
6,006
I don't understand. You made a mistake, QF cancelled the tix (with a full refund?) and that's the last straw to push you to quit the airline when you've QFF number has "5 digits"?

I get when people decide to burn QF for international travel, but this one makes no sense.
I think many are tired of the 'fine print', when I go to the QF web site to book a flight I expect it to be obvious, really large and obvious if I am in fact not travelling on a QF plane, after all that is why I went to the QF site in the first place.

In QF staff eyes, when things are good they take the glory, when things go bad it's two different airlines and you need to sort it yourself.

I've nearly clicked a step too far and done it myself, but can say I am yet to travel Jetstar. :D

Matt
 

mannej

Senior Member
Joined
Mar 16, 2009
Messages
9,831
But it is obvious when the QF site is placing you onto a non-QF flight.
ImageUploadedByAustFreqFly1411974221.707629.jpg
It tells you exactly who is operating the flight, what more do you want?
 

ozbeachbabe

Senior Member
Joined
Jan 10, 2009
Messages
6,438
I think many are tired of the 'fine print', when I go to the QF web site to book a flight I expect it to be obvious, really large and obvious if I am in fact not travelling on a QF plane, after all that is why I went to the QF site in the first place.
I wouldn't classify coloured symbols of the airline you're flying on as 'fine print'.

It even decodes it underneath. What would you suggest they do to make it any more obvious?
 
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