- Dec 6, 2004
Here is some info from the May edition of QFF e-news:
Qantas May e-news said:Book online with our partners
You can now make online Award bookings for American Airlines, Iberia, Lan Chile and O'Connor. This is in addition to our other airline partners that can already be booked online; British Airways, Cathay Pacific, Air Pacific, Air North, Finnair, Aer Lingus, Air Niugini, Air Vanuatu and Macair Airlines.
Bookings made online don't incur the Assisted Award Booking Fee.
International flight upgrade awards update
If you've ever had an upgrade request declined then wondered why there are still empty seats in the cabin, here's how the process works:
Upgrade award seats are limited and once they are all allocated, there are no more upgrade award seats available on that flight, even though commercial seats may still be available for sale. Note also, that last minute changes such as 'no shows', cancellations and aircraft changes may be a reason for empty seats in the cabin.
Requesting an international upgrade:
Frequent Flyers with a paid and confirmed ticket (except N, O, Q class fares), who are travelling on a Qantas operated and marketed international flight, can register for an upgrade from 90 days to 24 hours before departure. You can register for an upgrade online at qantas.com or by calling Qantas Telephone Sales, and you'll be advised at check-in whether your upgrade request has been successful.
You can also now find out online whether your upgrade request has been confirmed or declined - 5 hours before departure, and before you get to the airport. Simply login to qantas.com/frequentflyer and select 'Flight Upgrades' from the right-hand menu.
New lounge access in San Francisco
Lounge access is now available for Frequent Flyers in San Francisco.
Platinum and First Class passengers will have access to the British Airways Terraces Lounge located on the Departures Concourse near Gate 6.
Gold Frequent Flyers, Qantas Club members and Business Class passengers will have access to the Japan Airlines Sakura Lounge located on the departures concourse, past security.
Both lounges offer light refreshments, complimentary alcohol and soft drinks, phones, TV, magazines and newspapers.