Qantas FF and Accor won't link

[Craig O'Brien]

HI All

I am wondering if anyone else has an issue linking qantas FF to ALL - Accor live
I am a member of both, however when I try to link the two accounts. It fails, it also gives me a very useless "Looks like something went wrong!" error

I have tried linking on both the qantas and accor page. I don't usually use the accor site to book that much, so it isn't an issue, but it would be good to get working
One thing which might be a factor is that I have a business rate Customer code (SC/AS) from my employer, so I am not sure if that would be a factor.

I logged a request to the accor helpdesk but haven't heard back and that was 10 days ago.

 

[Bell21]

I found accor very responsive when I emailed them - my issue in linking Accor to QF was that I had linked Accor to KLM a few months ago, and unbeknownst to me, I am unable to link QF to accor until 12 months had expired since the linking of accor to klm

 

[SYD]

HI All

I am wondering if anyone else has an issue linking qantas FF to ALL - Accor live
I am a member of both, however when I try to link the two accounts. It fails, it also gives me a very useless "Looks like something went wrong!" error

I have tried linking on both the qantas and accor page. I don't usually use the accor site to book that much, so it isn't an issue, but it would be good to get working
One thing which might be a factor is that I have a business rate Customer code (SC/AS) from my employer, so I am not sure if that would be a factor.

I logged a request to the accor helpdesk but haven't heard back and that was 10 days ago.

That’s the error we get when trying to link but already linked to KLM/AF. I’m still waiting for Accor to unlink my accounts.

Does your account show “Miles+Points”?