Hi, early March this year I booked several flights on the same day during a double status credits promotion. I booked the first which I guess must have been Adelaide to Brisbane using a Qantas gift voucher I had bought in December then later return from Gold Coast via Melbourne using residue. Also booked return to Bangkok in June also with the remaining residue of my voucher and probably a bit extra as well.
The double status credits from Bangkok awarded around 2 days after each flight - no probs. The recent flight to Brisbane did not come up with any bonus points but a few days after for my return flight GC/Mel I received bonus points for those flights.
Have contacted Qantas via facebook re this (and another unrelated matter) and now get told that Bris flight is not eligible as booked on a voucher?
I have tried reading T@Cs but all I can see is it has to have a QF no, (which it did) and not a classic award flight. Yet the other flights were booked on voucher (originally $1000) residues and they have been awarded? I have not pointed this out to Qantas in case they take those away from me - although the Bangkok one has let me stay silver another year.
Is there something I am missing here - don't get it.
Thanks, Margaret
The double status credits from Bangkok awarded around 2 days after each flight - no probs. The recent flight to Brisbane did not come up with any bonus points but a few days after for my return flight GC/Mel I received bonus points for those flights.
Have contacted Qantas via facebook re this (and another unrelated matter) and now get told that Bris flight is not eligible as booked on a voucher?
I have tried reading T@Cs but all I can see is it has to have a QF no, (which it did) and not a classic award flight. Yet the other flights were booked on voucher (originally $1000) residues and they have been awarded? I have not pointed this out to Qantas in case they take those away from me - although the Bangkok one has let me stay silver another year.
Is there something I am missing here - don't get it.
Thanks, Margaret