- Jan 10, 2009
I guess the ideal situation is rope off economy lane then do Priority Boarding from the lane which has the computer where the sole F/A stands. There are no longer 5 F/A's on any flights so you will only ever get one coming up to board as there must be a minimum of 3 onboard. If there are two people boarding at the gate the 'second F/A' will actually being a member of ground staff/departure agent.The tricky one is PB once general boarding has commenced. I generally don't leave the lounge until the flight is called. Too often you leave a comfortable chair and then spend 45 minutes standing about because the flight is delayed. When they say it is boarding, I head there.
Usual situation is a huge economy queue, empty premium lane and two FA's scanning. Obviously they are both processing pax from the economy queue. The critical point for me is whether the FA on the priority side is keeping an eye on the premium lane. If they are, all is good. If they are not, the premium passenger is put in the position of either being rude and pushing in or standing there like a dork and watching the plane load.
What can happen if the masses are called to board via the economy boarding lane then the gate has to down tools to made a further boarding announcement or sort of some kind of seating issue at the desk then pax will move out of the unmanned general boarding lane and move across to the Priority Boarding lane. If you're eligible to use the PB lane and arrive at the gate after the initial PB call and general boarding has commenced it may be somewhat of a bunfight.