SeatBackForward
Established Member
- Joined
- Jun 20, 2006
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- Qantas
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We do weekly grocery shopping with Woolworths, and every week we get the couple of hundred points into our FF account from this purchase. But todya, checking our shopping history, from the 1st of October, just about every one of Our Woolworths orders has had the points transfer declined by Qantas. Why?
Apparently Qantas says "Remember, if you cancel, amend or refund, you won't be eligible to earn points. Please check the individual retailer's page for full details"
However it is not us modifying the order. We might order an item, and then the next day Woolworths will inform us that item is not available and refund us the amount for that item. It seems Qantas then cancels the entire transaction. and Woolworths typically cancels one item or the other every week.
This doesn't seem fair! Has anyone else noticed this?
Apparently Qantas says "Remember, if you cancel, amend or refund, you won't be eligible to earn points. Please check the individual retailer's page for full details"
However it is not us modifying the order. We might order an item, and then the next day Woolworths will inform us that item is not available and refund us the amount for that item. It seems Qantas then cancels the entire transaction. and Woolworths typically cancels one item or the other every week.
This doesn't seem fair! Has anyone else noticed this?