QANTAS Cyber Incident

[RooFlyer]

so do you think if I call them they will pay for credit monitoring

. I did call them, twice and their resource IDCare all they said literally was there’s nothing to worry about. Those words.

 

[VPS]

. I did call them, twice and their resource IDCare all they said literally was there’s nothing to worry about. Those words.

WTAF - that is appalling.

I have had a couple of breaches with an old employer and something else that I can't remember but both offered free credit monitoring for a year

 

[Pushka]

I am in no way supportive of Qantas. This has been am abysmal response here!..... but my deductions with respect to the inconsistent emails (reviewed across 5 accounts that I manage) is that emails were sent to the email address that was used, in the actual interaction with the Manila call center (or frequent flyer email/ contact forms) at the actual time of the transaction. Which in my cases, was not always the email address associated with the accounts I manage. So I got some emails with breach information that were never directly associated with the frequent flyer account, but to the email I used in the interaction.
So I am guessing that the online version, of what data was hacked, is a reverse lookup of their database (indexed by email address) and is identifying hacked information associated with the frequent flyer account and not with the email address used in the interaction.
Theory only, but holds true for me. (If true, it would mean I also got emails sent to addresses I no longer have)

I've only ever used one email with anything Qantas.

 

[prozac]

I’m of the opinion Qantas is just sitting on their hands waiting for it all to go away. MSM has completely dropped off the story.

Doing a AJ and gone to Ireland to look after a sick mum, wait until the dust settles. He never had to front the committee and give evidence and has not had to face the music for refusing to do so. VH being an avid AJ devotee is trying the same tactics. Keep quiet it'll go away.

 

[Flyerwin]

I've only ever used one email with anything Qantas.

Ironically, I was using my main email with them, but then I got hacked via Optus/ Medibank, so changed to a less used one, but now that's hacked as well - so I guess I just live with it.