Qantas Customer Survey

Discussion in 'Open Discussion' started by Flashback, Dec 19, 2006.

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  1. Flashback

    Flashback Senior Member

    Oct 29, 2006
    8,132
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    Just had an e-mail from Qantas for a Customer Survey.. was asking for info about how you book, whether you book in advance, etc..

    Interesting timing eh..
     

  2. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    4
    Not really. Like many (all?) large customer-focussed (you can stop laughing now) organisations, I'd expect QF to be continuously getting feedback and doing market research from customers, potential customers and non-customers.

    To me it would be more surprising (and worrying) if QF had no such research currently underway.
     
  3. Groundfeeder

    Groundfeeder Active Member

    Nov 3, 2005
    651
    30
    Brisbane
    Having too many Xmas parties in the Deep North to respond -- oh, they still haven't contacted me yet....
     
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