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Qantas Customer Survey

Discussion in 'Open Discussion' started by Flashback, Dec 19, 2006.

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  1. Flashback

    Flashback Senior Member

    Oct 29, 2006
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    #1 Flashback, Dec 19, 2006
    Just had an e-mail from Qantas for a Customer Survey.. was asking for info about how you book, whether you book in advance, etc..

    Interesting timing eh..
     

  2. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
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    #2 Kiwi Flyer, Dec 19, 2006
    Not really. Like many (all?) large customer-focussed (you can stop laughing now) organisations, I'd expect QF to be continuously getting feedback and doing market research from customers, potential customers and non-customers.

    To me it would be more surprising (and worrying) if QF had no such research currently underway.
     
  3. Groundfeeder

    Groundfeeder Active Member

    Nov 3, 2005
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    #3 Groundfeeder, Dec 19, 2006
    Having too many Xmas parties in the Deep North to respond -- oh, they still haven't contacted me yet....
     
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