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Qantas Channel QDP

CaptJCool

Established Member
Joined
May 31, 2012
Messages
1,332
3BCB8D4C-9583-4673-8F0E-07468FA3F689.png BDF12413-3D20-45EB-8431-4CA57D17C439.png 6C6AD4E7-A67A-4339-BEDD-13095126E960.png CB893993-4A8B-428C-9992-D745C8BAE771.png BDF12413-3D20-45EB-8431-4CA57D17C439.png I notice a new service being made available for Agencies

The Qantas Channel

3 key points

https://www.qantas.com/agencyconnect/au/en/qantas-channel/qantas-distribution-platform.html
Recognising Frequent Flyer members at the point of sale, enabling you to identify their unique preferences and provide a personalised relevant offer

If your agency chooses to remain in the Public Channel, bookings may be subject to a AUD17.50 Channel Fee

Agency Information
May no longer be eligible to sell existing ATPCO Qantas published and private fares^, including N, Q, O and E class for itineraries that commence in Australia (which will be progressively removed from the Public Channel from 1 August 2019).

Qantas Channel
 

RooFlyer

Enthusiast
Joined
Nov 12, 2012
Messages
15,293
Qantas
Platinum
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Just another dollop of marketees drivel and crap.

"Customers expect exciting retail experiences".

Really? in purchasing an airfare?

How about IT that works, fares that are competitive and delivering the services that you promise?

No? Well, by all means carry on with the Channel thing then
 

sudoer

Established Member
Joined
Feb 23, 2015
Messages
1,506
Flights
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How about IT that works, fares that are competitive and delivering the services that you promise?
Qantas have no interest in addressing these issues as they don't directly generate revenue.

These "enhancements", while marketed as delivering a better experience for the traveller and travel agent, benefit Qantas more than anyone else. From what's mentioned in the screenshots I assume this will allow QF to link itinerary quotes/unconfirmed bookings (essentially warm sales leads) to a QFF profile, which they can use to then target the traveller with ads or offers while they are in the process of making travel arrangements.
 
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