This is not just a Qantas disconnect, many marketing teams do not understand their customers.
I had one from Dollar rental cars yesterday, get $30 of any monthly car rental, no I am serious, what brain surgeon thought this was attractive to customers
And more
Qantas Golf Club etc
Really, you're having a whinge about a birthday offer? As a very frequent flyer, you're should know we get it really good on QF (and yes, I'll even concede on VA) esp with your Platinum minted status.
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
I wasn't having a whinge. My point was that they offered me something in which I have no interest.
Which means the offer fails from their point of view, both as a customer relationship exercise and as an enticement to burn some of my points.
I wasn't expecting a birthday offer, and I don't mind passing on things in which I have no interest.
I'm happy continuing to save points for flights for family members.
(And looking at the link to the other thread, I am not alone in my opinion.)
From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :)