Card Promotions Qantas Amex Ultimate: 110k bonus points + $200 cash back

jc14

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Has anyone received their 110k bonus points before spending the required $3k?

Seemed to happen to me today as I have only spent ~$2.8k but can see the 110k points posted in my Amex account. Spoke to AMEX live chat asking why this occurred and it appears they have a "goodwill" credit if you have spent close to the $3k. They have raised a case so hopefully can reverse the 110k points and only credit once I've spent the $3k (reason as I have deliberately not spent the $3k as I have already qualified for Points Club + and wanted the points credited in Jan 2022 so they count in my next years numbers)
 

exceladdict

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Has anyone received their 110k bonus points before spending the required $3k?

Seemed to happen to me today as I have only spent ~$2.8k but can see the 110k points posted in my Amex account. Spoke to AMEX live chat asking why this occurred and it appears they have a "goodwill" credit if you have spent close to the $3k. They have raised a case so hopefully can reverse the 110k points and only credit once I've spent the $3k (reason as I have deliberately not spent the $3k as I have already qualified for Points Club + and wanted the points credited in Jan 2022 so they count in my next years numbers)
I haven't done the maths but ours credited in the second statement month, around the time of hitting 3k spend.
I've generally found amex is pretty accurate in this area, moreso than most other banks.
Understand the desire to delay it for the PC+ reason though and this is a good warning for future years.
 

levelnine

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Has anyone received their 110k bonus points before spending the required $3k?
No, but they seem to batch process them. I received it part way through my statement month — after hitting $3K, but before my statement period end.
 

jc14

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Thanks for your insights exceladdict & levelnine.

The only other reason I can think of points being credited before meeting the $3k minimum spend is because the $450 annual fee is included in this number. Will see if I get the $200 credit in the coming days.
 

levelnine

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The only other reason I can think of points being credited before meeting the $3k minimum spend is because the $450 annual fee is included in this number. Will see if I get the $200 credit in the coming days.
One of those quirky situations where Amex think they are helping you when, in fact, they aren't. Hope you get a positive resolution.
 

jc14

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Looks like Amex does include the $450 annual fee in the minimum spend requirement as chatting to another agent has my spend at ~$3.3k. I also received the $200 welcome credit overnight.

The agent also suggested to remove/unlink my Qantas account so that the points won’t post and relink once I’m ready for the points to be credited
 
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