Qantas-Accenture deal "may" send 1000 back-office jobs to India

Melburnian1

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Jun 7, 2013
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'AFR' and subsequently other Nine Group newspapers such as 'The Age' are reporting that in an AI (not Air India!) deal with consulting company Accenture, Qantas may shift up to 1000 jobs in finance, human resources and marketing to India.

The proposal is called 'Project IQ".

Transformation staffer Rachel Yangoyan is in charge of this initiative, but a final decision is yet to be made. She said discussions were at 'an early stage'.

The article points out that way back in 2006, QF signed a $188 million contract to transfer some technology roles to India, but last year unveiled an 'innovation hub' (whatever that means) in Adelaide where 'it is planned' to have 420 employees.

Although the fairly recent, much criticised hacker incident emanated from a mistake by a contractor in Manila, Philippines, other companies such as Wesfarmers have preferred Philippines as a location compared to India.

It would be interesting to know how many of the Australian staff currently in these roles in finance, human resources and marketing 'work from home'.

As some CEOs have stated or implied, many jobs that can be 'done from home' can just as efficiently, and at lower cost, be undertaken by contractors based in nations like Philippines, India and Sri Lanka.
 
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