Qantas 2005 Performance

Discussion in 'Open Discussion' started by ozmuzz, May 16, 2005.

  1. ozmuzz

    ozmuzz Junior Member

    Nov 25, 2004
    13
    2
    Sydney
    I have taken 4 international flights with Qantas this year, 4 with Emirates, and 8 with Singapore Airlines. All the Qantas flights were late, all the others were on time.

    The Qantas planes all had some fault which either delayed the flight or inconvenienced the passengers. The last flight QF32 ex London to Sydney had a large section of economy class with no overhead lights or call buttons and one of the toilet sinks was out of action.

    The Qantas seat pitch is the worst of this group, and the service is the worst. The idea that throwing a snack pack or a bottle of water at the passengers after the meal and then ignoring them totally for 8 or 9 hours is acceptable is puzzling. All QF FA should be sent on a Singapore Airlines flight once a year to learn how it is done.

    The good points - I connected from an SIA flight MAA-SIN to a QF flight SIN-SYD, and Qantas somehow managed to add a priority tag to my baggage tag in Singapore - brownie points to the Singapore ground staff (other airports they just add unwanted things to your baggage)
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    Ozmuzz (QF Gold for last 10 years)
     
  2. NM

    NM
    Moderator

    Aug 27, 2004
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    CX are also very good at doing that when transiting HKG. It is appreciated. I wish some other places would do that as well, especially when changing carrier.

    After reading your first few paras I am reminded why I find any way possible to avoid flying long-haul economy - with any airline, to the extent of paying the difference in price to upgrade to business class. Cost cutting and poor FA attitudes can ruin what is already a difficult experience. I have managed to stay out of the rear cabin long-hauls for a few years now, but it has cost me some $$$.
     
  3. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    5
    With such a small sample on-time performance mostly comes down to luck.

    I fly a lot and sometimes go months without a late flight. Then earlier this year I had 5 late flights in less than 2 days.
     
  4. Kiwi Flyer

    Kiwi Flyer Senior Member

    Sep 24, 2004
    5,453
    5
    With such a small sample on-time performance mostly comes down to luck.

    I fly a lot and sometimes go months without a late flight. Then earlier this year I had 5 late flights in less than 2 days.
     
  5. NM

    NM
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    Aug 27, 2004
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    Yes, late flights can be due to a number of completely variable factors, and in my experience all airlines suffer from time to time. Ozmuzz seems to have had a run of bad luck with the QF flights to get 4 out 4 delayed.

    In the last 12 months, I have only had one very late flight, being BA FRA-LHR which caused to almost miss a QF connection to MEL even though I had allowed a 3.5 hour connection time. I have also had one QF flight about 30 mins late. All others have arrived within 15 mins of so of scheduled time.

    And in that time I have had 18 QF flights, 13 AA flights, 8 BA flights, 3 CX flights, and 2 MH flights.

    And I can only recall one cabin problem, being with the in-seat video player on a QF 744 in F from LAX to JFK. Some cabins were looking well used, but all functioning ok. But all of those flights mentioned above were in business or first class except for the two MH flights (SIN-KUL-SIN) and one QF domestic flights (MEL-BNE).
     
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