QAN Emissions Offset Unauthorised

Thread starter Broddo
Start date Yesterday at 10:58 PM

Broddo

Newbie

Yesterday at 10:58 PM

I made a return domestic Points booking today. Afterwards I noticed I have been charged for Emissions Offset on both legs: A total of 3060 points which I had never authorised.
I later went back in to see how it could have occurred but I couldn't find any box to authorise such a charge.
Has this happened to any other QAN FF
How to complain about this?

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