Promotional SC's/Points not posting or posting incorrectly!

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On the day this promo came out, I noted upthread I had made a booking around 1am AET that morning. I registered mid-morning, several hours after the booking. I was pretty sure the flights (taken in October) would not automatically earn SCs despite being within the promo period, so I emailed the P1 SST at the time to note what I had done.

Totally escaped my mind to check until 2 days ago and sure enough, DSCs did not post. But pleased to advise that a quick email to the SST saw the DSCs post within 12 hours of my email without any further intervention on my part. Happy with that.
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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