Program on CNBC - A week in the life of American Airlines | Australian Frequent Flyer
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Program on CNBC - A week in the life of American Airlines

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bambbbam2

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Feb 13, 2005
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Was on today.. I'm just checking to see if it will be repeated. Basically a look behind the scenes of AA, from maintenance, ticketing, unions, delays, baggage, fuel costs etc.

They analysed one flight, there were about 120 people on the flight and around 2 dozen fares paid. They id'd them all, one guy happily paid US800 while a number of pax paid 50-100! Just realised it will be repeated on CNBC at 8pm edt tonight.. i could tape it if anyone is interested? :D

From the TV Guide:


10:00 am
Inside American Airlines: A Week in the Life (120 mins)
Genre: Documentary

For the first time ever, CNBC takes you on an unprecedented trip inside the world's biggest airline. In an original two-hour documentary Inside American Airlines: A Week in the Life, CNBC tackles some of the key issues facing airlines and millions of air travellers. How has 9/11 changed the way pilots and flight attendants train for their jobs? Who's really in charge at 30,000 feet? Why do flight attendants carry handcuffs? What secret cargo is on your flight? How do airlines manage the volatile price of fuel? During one week in August, CNBC received extraordinary access to virtually every department within American Airlines providing a first-ever look at what goes into running an extraordinarily complicated business. CNBC documented the effort that is required to carry nearly two million passengers each week, and operate more than 4000 flights each day.
 

simongr

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Jul 10, 2006
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I watched it on and off in the hotel last night. Seemed pretty interesting (assuming it was the same show).

One interesting comment from the former CEO "I have never invested in an airline and never will. I always told my staff - this is a great company to work for but not one to invest in"
 

bambbbam2

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Feb 13, 2005
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I thought it was odd they interviewed the guy that paid the Maximum for that seat.. i would have not wanted to show my face!
 

alect

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Jun 20, 2006
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bambbbam2 said:
I thought it was odd they interviewed the guy that paid the Maximum for that seat.. i would have not wanted to show my face!
Actually the point they were making was that some people pay more for the convenience of walking up at the last minute and buying a ticket - and this guy was actually very happy ot have paid that amount and gotten on that flight. Sort of an overview of the pricing and revenue management practices of airlines.
 

alien

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watched it from my hotel room in Perth on Sunday morning and was very interesting. Imagine trying to deal with 3 different unions. What a headache.
 
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