MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 27,817
No that's not correct at all.
You are purchasing the flight from QF, and it's the QF conditions of carriage.
View attachment 353101
Ie - when clicking on this link, it's the QF conditions of carriage, not JQ's.
We had this discussion to death when partner airlines were cancelling during covid. Ultimately it's up to QF to find you a replacement flight, and if it cannot, provide you with a full refund.
Operationally, QF may well (and does) make JQ responsible for rebooking, but legally your contract is with QF, not JQ.
Your contract of carriage is with the operating airline. If QF sells you a flight on JQ or CX or anyone else, it is the operating airline’s conditions which apply to your travel.
It is no different to buying a ticket from a travel agent. They sell you the ticket, but the airline’s CoC applies.
Clause 3.11 of the Qantas CoC spells this out: