Position vacant - Qantas Strategic Insights Manager

[Happy Trails]

We're all experts in the loyalty game, so are any AFFs up for it?

The Strategic Insights Manager is responsible for the development of high impact customer insights related to customer behaviours across and within the various group businesses. Based on these insights and in collaboration with Qantas Group stakeholders, this role is responsible for the identification of opportunities to increase customer engagement and profitability through improvements to the airline loyalty program.

http://www.qantas.com.au/travel/airlines/job-search-current-vacancies/global/en

 

[RooFlyer]

I'll do it for free.

"Qantas chess"
"Qantas petrol"
"Qantas tyres"
"Qantas cola"
"Qantas home improvements"
"Qantas beer"

However "Getting a Qantas Award flight in International J" is off the table.

 

[nonpop]

I'll do it for free.

"Qantas chess"
"Qantas petrol"
"Qantas tyres"
"Qantas cola"
"Qantas home improvements"
"Qantas beer"

However "Getting a Qantas Award flight in International J" is off the table.

Can I add ... QF Internet, QF Gas & electricity, QF insurance, QF lottery tickets (oops that would be that pesky J/F award), QF home delivered meals, QF streaming IPTV, QF sleepwear ... Heck everything could be QF branded in some way or another.

 

[SeatBackForward]

Qantas flights

 

[OATEK]

Qantas flights

... of fancy!

 

[medhead]

Can't see that job there, But there is
Manager of QF Cash Marketing

 

[defurax]

Can't see that job there, But there is
Manager of QF Cash Marketing

Does that job entail gathering insights on why customers like to be ripped off with extortionate exchange rates

 

[medhead]

Does that job entails gathering insights on why customers like to be ripped off with extortionate exchange rates

Isn't it just bonus points offers for loading cash?

Actually, to be fair perhaps that's why they're getting a manager. Hope they come up with some good stuff.

 

[MEL_Traveller]

Maybe someone with strategic insight could explain the seat number?

 

[medhead]

It's not on a real aircraft.

Do I get the job?

 

[SeatBackForward]

Maybe someone with strategic insight could explain the seat number?

View attachment 54729

You may not get the seat no. you wanted, but at least you'll be in the right spot.

 

[Princess Fiona]

" trippin_the_rift to the white courtesy phone " :mrgreen:

 

[Happy Trails]

" trippin_the_rift to the white courtesy phone " :mrgreen:

The thought had crossed my mind.

 

[MatF]

Is this better?

 

[kamchatsky]

Looking at the ad, I know of a person who is qualified to do this role. She used to do a lot of customer insight data analysis for telco companies. However I haven't seen her in ages.

The job is a lot more boring than you think.

 

[trixydoza]

The job is a lot more boring than you think.

A lot of people say that about my job too (even to my face , and I happen to really like it.

The trouble lies in finding someone who will really be suited for a given position in a job market where so many people will claim to be (possibly as one of several interviews on the same day).

 

[maninblack]

Maybe someone with strategic insight could explain the seat number?

View attachment 54729

First strategic insight may be to not annoy your loyal customers with a dysfunctional and appallingly set out website and claims of promotional fares and products that don't link or seem to actually exist.

The reversed photo is a ripper.

 

[Danger]

First strategic insight may be to not annoy your loyal customers with a dysfunctional and appallingly set out website and claims of promotional fares and products that don't link or seem to actually exist.

The reversed photo is a ripper.

Good idea. Maybe we can save QF a few bob and all post our strategic insights here.

My contribution: deliver on what you say you will.