R36snowbound
Member
- Joined
- Oct 7, 2011
- Posts
- 134
I have lost count of how many times I have requested an upgrade to business and been told in the lounge or through the Platinum call centre that no upgrades are available.
Then, when I board the flight, the doors close, there are only two pax in business and 6 empty seats.
Some times its 4 empty........J is hardly ever a full house.
Why can't VA allocate upgrades at the gate, like other airlines do?
What do VA have to lose? Points are a liability to the airline, let people burn them when you have nobody else to fill the seat.....and at short notice....what is the downside?
I don't care if they can't promise me a meal, I don't think anyone upgrades from economy to business for domestic flights whose main motivation is a meal.
There has to be a better way VA.
Then, when I board the flight, the doors close, there are only two pax in business and 6 empty seats.
Some times its 4 empty........J is hardly ever a full house.
Why can't VA allocate upgrades at the gate, like other airlines do?
What do VA have to lose? Points are a liability to the airline, let people burn them when you have nobody else to fill the seat.....and at short notice....what is the downside?
I don't care if they can't promise me a meal, I don't think anyone upgrades from economy to business for domestic flights whose main motivation is a meal.
There has to be a better way VA.