Nate-Dawg
Intern
- Joined
- Nov 28, 2022
- Posts
- 64
I flew SYD-BNE and BNE-SYD over the weekend on VA. Both on Choice fares costing $186.22 and $187.01 respectively. I should have recieved 16SC and 1629 points for the first flight, and 16SC and 1636 points for the second flight (using 8.75ppd as a Velocity credit card holder and SG). Instead I received 14SC for each flight and 1482 and 1488 points respectively..
Interestingly, the SC and points recieved is exactly the amount that would be awarded on the cost of my flights exclusive of GST. Also, the SC and points took 3 days to credit, which is longer than usual (usually 1-2 days max). So my best guess is that sometime in the past few weeks, VA’s SC and points calculator had broken and they are running the calculations on the “price exclusive of GST” column of the spreadsheet.
Has anyone else had this happen?
Interestingly, the SC and points recieved is exactly the amount that would be awarded on the cost of my flights exclusive of GST. Also, the SC and points took 3 days to credit, which is longer than usual (usually 1-2 days max). So my best guess is that sometime in the past few weeks, VA’s SC and points calculator had broken and they are running the calculations on the “price exclusive of GST” column of the spreadsheet.
Has anyone else had this happen?
