Platinum Lost?

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Struggling to Redeem Your Frequent Flyer Points?
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Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

JohnK said:
I am about to totally give up on Delta Skymiles.
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Some people on FT would not be surprised at the incompetence of Delta Skypesos. I take it you don't have any status with them, so add "especially..." in the appropriate location.
 
anat0l said:
Some people on FT would not be surprised at the incompetence of Delta Skypesos. I take it you don't have any status with them, so add "especially..." in the appropriate location.
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No status but it is also not a lot of miles so I don't really care but it is not a good experience and would not leave me with a lot of confidence for any future issues to be resolved.

We don't know how lucky we are dealing with Qantas frequent flyer centre or even customer care.
 
JohnK said:
straitman said:
That is totally unlike you JohnK :!:

Keep at them.
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What can you do when the customer service people we have to deal with have no common sense.
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It would appear the last email I sent earlier in the week (or this thread) has finally seen some common sense and my Skymiles account has been credited with the missing KLM flight. :D
 
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