Phone booking fee for partner awards

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opusman

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Does anyone know what the phone booking fee for partner award flights should be?

I've made two bookings recently; the first was charged $35pp which is the domestic/TT fee, and the second was charged $60pp which is the international fee.

I can't find a definition of "International" in the QFF T&Cs. If it means "anything outside of Australia" then $60pp is right, but if it means "flights that cross international boundaries" then $35pp is right (these flights were both internal flights within Chile on LAN, and so were "outside of Australia" but do not "cross international boundaries").
 
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MEL_Traveller

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Does anyone know what the phone booking fee for partner award flights should be?

I've made two bookings recently; the first was charged $35pp which is the domestic/TT fee, and the second was charged $60pp which is the international fee.

I can't find a definition of "International" in the QFF T&Cs. If it means "anything outside of Australia" then $60pp is right, but if it means "flights that cross international boundaries" then $35pp is right (these flights were both internal flights within Chile on LAN, and so were "outside of Australia" but do not "cross international boundaries").

there is no definition!

what it means in practical terms is that any booking through the Au call centre for a flight wholly within Australia/TT is charged at those rates, and any booking leaving Australia, or wholly outside Australia, is charged at the higher 'international' rate.
 

opusman

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what it means in practical terms is that any booking through the Au call centre for a flight wholly within Australia/TT is charged at those rates, and any booking leaving Australia, or wholly outside Australia, is charged at the higher 'international' rate.

So I should consider myself lucky they only charged $35pp for the first booking? :)
 
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