Passport Renewal / Application - Time Taken?

Sponsored Post

This is an example of a Sponsored Post, one of the many ways you can advertise on the Australian Frequent Flyer.

Other options include banner advertisements on our content and forum pages or our newsletter. You can also purchase an audio message on our podcast - or if you just want to try it out, you can sponsor a thread.

If you'd prefer not to see any advertisements (including these sponsored posts), you can become an AFF Supporter from just $6 and instantly remove all advertisements from our website!

Tiki

Active Member
Joined
Jul 21, 2004
Posts
994
Just sent my US passport to Sydney for renewal. Lets see if they are faster than Aussie passports. Thankfully I can squeeze another year out of my Aussie passport and things will probably be normal by then.
 

coyote25

Established Member
Joined
Aug 14, 2004
Posts
1,576
Lines aren’t as big in Collins Street Melbourne passport office but they still exit. Probably 50 people lined up outside the Passport Office foyer at 8.40 am. I’d say that was about 1/4 line from 2 weeks ago so slowly getting better.
 

wendlle

Member
Joined
Jan 2, 2017
Posts
311
Qantas
Bronze
Virgin
Gold
I've been waiting for my Child's passport for 9 weeks and still nothing.
I've tried to call but constantly get a "we can't answer your call there are too many people call later" but this happens all day long no matter what time I try to call.

I had it done at Australia Post, anyone know if they can look up on their end? Or do I have to go thru the Passport office for information.

I did a renewal for myself around 3 months ago and it took less than 3 weeks.
I know kids ones are different as you have to do the whole process as if it's a new one even though it's just a renewal but 9 weeks seems excesive. I'm not needing it until November but it makes me anxious not having it.
 

robinsparkles

Member
Joined
Sep 28, 2016
Posts
230
Lodged newborns passport in local post office on 21st May. Standard processing.
Still waiting.
Flying 20th August. Should I start trying local MPs office now? For those who have chased via this method, do you write an email or call?
 
Last edited:

SydneySwan

Established Member
Joined
Jan 12, 2014
Posts
2,965
Qantas
LT Silver
Virgin
Red
Lodged newborns passport in local post office on 21st May.
Still waiting.
Flying 20th August. Should I start trying local MPs office now? For those who have chased via this method, do you write an email or call?
Probably a bit early to contact MP. When you do contact the MP my methodology was to send an email with all details then a day later follow up with a phone call.
 

Virgin Bart

Established Member
Joined
Nov 19, 2011
Posts
1,440
Lodged newborns passport in local post office on 21st May.
Still waiting.
Flying 20th August. Should I start trying local MPs office now? For those who have chased via this method, do you write an email or call?
I'm lodging mine in a week or so once I get my certificate for a newborn. Your post concerns me greatly! Did you do priority processing?
 

robinsparkles

Member
Joined
Sep 28, 2016
Posts
230
I'm lodging mine in a week or so once I get my certificate for a newborn. Your post concerns me greatly! Did you do priority processing?
I edited my post to add that it was a standard application. We applied before the hoardes of people queuing started so thought (at the time) that we applied early enough.
 

Julesmac

Active Member
Joined
Mar 11, 2007
Posts
618
That'll teach me to skite - MrMac's and my applications posted together. His arrived in 16 days hence why I was showing off. 3 weeks ago that was, mine hasn't turned up yet
 

repete

Member
Joined
Jun 12, 2009
Posts
226
I really do hope the news article linked above comes true and best wishes to those waiting.
We picked up a passport for one of our kids this morning - two days before departure!!
We'd lodged the application with 3 others at the same time in April, which all came a month ago. Was getting a bit stressful - ended up contacting MP, then visiting passport office and giving feedback via DFAT website. One of the last two seemed to work!? All the best folks!
 

Babesofy

Junior Member
Joined
Aug 5, 2017
Posts
18
Contributing to a data point - Adult passport renewal, lodged at post office for standard service on Fri 3rd June. When I lodged, PO staff told me processing time is 8 wks.
I have been checking the online portal periodically to see if 'status' has changed.
On Mon 6th June, status changed to 'Lodged'
26th June, status changed to 'Under assessment' (though the status may have changed earlier, I haven't been checking very often)
Not sure how many more 'statuses' there are?
Passport issued and arrived via reg posted @ 5.5wk. Lodged at a Sydney PO, posted to Sydney address.
Got an SMS on 7/7 (or 5 wks after lodgement) saying passport done and arriving via reg post. Passport arrived on 11/7.
The online portal status changed to 'Passport Issued' on 7/7 after I got the SMS. So the online portal, at least for me, was pretty accurate and up-to-date in providing status of application.
 

robinsparkles

Member
Joined
Sep 28, 2016
Posts
230
Lodged newborns passport in local post office on 21st May. Standard processing.
Still waiting.
Flying 20th August. Should I start trying local MPs office now? For those who have chased via this method, do you write an email or call?
An update, actually was able to get through to the APO on the phone, the bloke advised that bubs passport was still in progress and he will try to escalate it for faster processing given our upcoming travel date. He also changed it to pick up in person instead of posted. He then advised to call back if we hadn't received an update in 2 weeks.
 
Top