Only outbound flights were Classic Award; entire trip recorded as Classic Award

[AisleSeat]

So this is in the process of being rectified, but wanted to find out if anyone else has experienced this?

I booked MEL-SYD-DFW-AUS as a Classic Award and the return leg was paid for. Qantas recorded the entire trip as a Classic Award and awarded no points or SC for the inbound leg.
My activity statement shows my booking as "Combined Classic & Any Seat Award", but then in the points/SC awarded it says "Classic Award Flight" for the 3 inbound flights.

Seems like an issue that could be fixed with an IT system upgrade.

 

[serfty]

Not good - do you have anything to show the fare bucket used for each segment?

 

[AisleSeat]

I thought I did in my email, but I guess I viewed it on the Qantas site, and now that's not accessible anymore.
I think I was in booking class L. I should be awarded either 80 or 90 status credits for my return leg.
According to the agent i spoke to I should see all this fixed by this afternoon.

 

[AisleSeat]

All good now. Points and SC awarded. That was quick work.

Now QF just has to fix that anomaly in the system.