Oneworld survey

[cmon0005]

I recently completed a trip on a qf ticket that included both cx and qf flight connections.
Yesterday I got a Oneworld survey which asks me how my connections were, how both airlines operated, how I rate the alliance which Oneworld FF programs I am with, how the alliance rates over star alliance, sky.etc

Quite interesting as usually only get qf surveys this is the first time I've heard OW doing surveys directly based on data from previous flights.

Anyway rated both qf and cx good marks as the transfer and checkin process was seamless.

Has anyone else had one of these before?

 

[AustraliaPoochie]

Had one from LAN which I had flown back from AKL to SYD a few weeks ago.
Was in discY and it was chockers full.
Next time will fly their J class with a QF flight number of course.

 

[Mattg]

Had one from LAN which I had flown back from AKL to SYD a few weeks ago.
Was in discY and it was chockers full.
Next time will fly their J class with a QF flight number of course.

Was that survey commissioned by oneworld or LAN itself?

 

[cmon0005]

Was that survey commissioned by oneworld or LAN itself?

Mine was Oneworld branded, commissioned but based on flight/ticket data from QF

 

[AustraliaPoochie]

Snap, aha.

 

[Himeno]

I've gotten a couple of them. They tend to come up when you connect between 2 4-5+ hour flights on different member airlines on the same ticket.

 

[clazman]

6 weeks ago did one on CX from HK to JFK

 

[Himeno]

6 weeks ago did one on CX from HK to JFK

A paper one on the flight?
That's most likely a CX survey. They pick random people on selected flights to fill in those.

 

[clazman]

A paper one on the flight?
That's most likely a CX survey. They pick random people on selected flights to fill in those.

yep paper one