Oneworld separate ticket interline changes

[defurax]

Both routes are possible - but beware the award booking has to be ticketed in the same PoS as the TA. QF website award bookings do NOT work.

Just to be sure I understand correctly. Are you saying that a QF award booking PNR generated on the website is different than a QF award PNR generated on the phone?

 

[Himeno]

Just to be sure I understand correctly. Are you saying that a QF award booking PNR generated on the website is different than a QF award PNR generated on the phone?

No. In order to get more then one ticket booked in the same PNR, award, revenue or mixed, both tickets need to be booked at the same time in the same system.
The QF website treats each booking as completely separate, there is no way on the QF site to book both a revenue and a award ticket at the same time. Whereas a travel agent can put both bookings together and send them off for ticketing at the same time.

 

[Oscarq]

Have separate ticketed flights later this year QF award Mel/Lax, AA revenue Lax/USA, same outbound.

Telephone conversation today:

QF answer "No" baggage interline..can you please look at the QF agency interline baggage advice..QF mmmm please wait..few minutes later..that's just a QF exemption we will interline award/revenue baggage..does that mean we also receive boarding passes..QF I don't know what the airport does. Sadly I need to collect bags at Lax for customs..QF yep..what about return flights as I will be checking in with AA..QF cannot speak for other airlines this is a Qantas exemption only. QF did advise baggage allowance remains as per each separate ticket.

Could be helpful where there is an "international transit" QF award to one world revenue.

AA answer "No" baggage interline on separate tickets and no exemption for award/revenue. AA did suggest speak to check in as status may give a "one off" exemption and arrrr! mmm! some agents seem to be able to place the flights into the one booking which allows us to interline baggage. Thank you AA.

Thread discussion is spot on..flights not in the same PNR basically means interline is dead.

 

[Himeno]

Thread discussion is spot on..flights not in the same PNR basically means interline is dead.

At least until JAL takes over oneworld.

 

[madrooster]

Just to be sure I understand correctly. Are you saying that a QF award booking PNR generated on the website is different than a QF award PNR generated on the phone?

Correct.

No. In order to get more then one ticket booked in the same PNR, award, revenue or mixed, both tickets need to be booked at the same time in the same system.
The QF website treats each booking as completely separate, there is no way on the QF site to book both a revenue and a award ticket at the same time. Whereas a travel agent can put both bookings together and send them off for ticketing at the same time.

There is no requirement to book everything at the same time.

I often add tickets to a PNR as I go, or hell, I even recycle old PNRs where all flights have been flown and then add more to the PNR (deliberately). It does not matter if it's a commercial fare or an award. The only exception to this is BA.... BA has some strange rules that other carriers don't have.

 

[ozbeachbabe]

Have separate ticketed flights later this year QF award Mel/Lax, AA revenue Lax/USA, same outbound.

Telephone conversation today:

QF answer "No" baggage interline..can you please look at the QF agency interline baggage advice..QF mmmm please wait..few minutes later..that's just a QF exemption we will interline award/revenue baggage..does that mean we also receive boarding passes..QF I don't know what the airport does. Sadly I need to collect bags at Lax for customs..QF yep..

If QF in MEL add the AA revenue ticket into the checkin system (Altea) as an oncarriage flight then bags will be tagged through to the final destination and you will receive the AA boarding pass (unless flight is oversold so pre-allocate a seat asap if you are able). You will still need to collect your bag in LAX just as you would if both flights were on the same ticket. After you've dropped your bag after customs in TBIT turn right and go through the TSA screening point there which saves you walking outside on the pavement and going through TSA at T4,5 or 6. You must have an onward boarding pass ex LAX to go through TSA.

what about return flights as I will be checking in with AA..QF cannot speak for other airlines this is a Qantas exemption only. QF did advise baggage allowance remains as per each separate ticket.

That's not correct as the example is unworkable - you can't tag bags eg MEL QF LAX AA MIA where you get two free bags to LAX then have to charge LAX/MIA for the AA flight as the accepting airline at the point of departure (in this case QF) cannot collect charges for what the onward carrier (AA) charges from a downline port. If an airline is tagging bags MEL QF LAX AA MIA then if any excess charges are payable the rates are from the point of origin to final destination ie MEL to MIA.

Therefore the baggage allowance will be whatever QF's is ie 2 pc per person if you are NB with QF or 3 pc if PS or above. If you had no OW elite status and would ordinarily need to pay for bags on AA, having bags through checked to your final AA destination exempts you from AA baggage fees.

AA answer "No" baggage interline on separate tickets and no exemption for award/revenue. AA did suggest speak to check in as status may give a "one off" exemption and arrrr! mmm! some agents seem to be able to place the flights into the one booking which allows us to interline baggage. Thank you AA.

Thread discussion is spot on..flights not in the same PNR basically means interline is dead.

AA do not do anybody any favours re interlining bags on separate tickets. IME travelling as a QF WP or 'Executive Platinum' to use AA parlance as they don't really recognise OWE (which is not necessarily a bad thing) even on AA metal they flat out refused to checkin on separate AA pnrs so I would think you would have the proverbial snowballs chance in hell of AA interlining to QF.

Some AA checkin agents may well have had some discretionary powers to do "one-off' exemptions due to status in the past, however 'them days is over' as they say in the South.

If all your AA flights are in the same AA pnr it's possible that if/when QF in MEL add the AA oncarriage flight at checkin that the remainder of the AA flights will also be attached to the checkin record in Altea. If this happens when you checkin with AA on the way home they *may* be able to see your oncarriage QF flight.

When you checkin with AA do not mention separate tickets, just mention you're flying to LAX on AA then connecting on QF to MEL. They won't be shy in telling you if they cannot see your onward QF flight.

 

[Oscarq]

@ozbeachbabe thank you for your extremely helpful information. After reading many AFF reports (try again if unsatisfied) armed with your information I luckily spoke with a very knowledgeable QF FF support person. All our connecting flights in/out of USA are now linked with QF Int flights and displaying in our QF my trips. Not holding my breath with AA will see what happens.
My comment on individual airline baggage limits (poorly worded) was a QF warning if flying on individual tickets the first carriers allowance will not flow to the next carrier.
Baggage limits per person all ok as we are both WP flying QF award first max 4 bags connecting AA revenue business (AA first). Inbound AA max 3 free bags.

 

[BD1959]

My comment on individual airline baggage limits (poorly worded) was a QF warning if flying on individual tickets the first carriers allowance will not flow to the next carrier.

Nor would they necessarily on a multi-sector, single ticket ... wouldn't MSC apply (except the good-ole USofA) ?

Regards,

BD

 

[ozbeachbabe]

@ozbeachbabe thank you for your extremely helpful information. After reading many AFF reports (try again if unsatisfied) armed with your information I luckily spoke with a very knowledgeable QF FF support person. All our connecting flights in/out of USA are now linked with QF Int flights and displaying in our QF my trips. Not holding my breath with AA will see what happens.

It's not so much 'linked' - it's really a case of reservations manually adding your AA flights as information segments only in to your QF Amadeus reservations pnr hence being able to see the flights in the MMB portal. This won't even be noticeable by QF checkin people as the info segments will not be visible in the Altea checkin system. However, as you have a mix of award and revenue flights they should be able to add the AA oncarriage flights in at checkin as you could not have booked that scenario on the one ticket.

The AA info segments in a QF Amadeus res pnr will not generate to AA reservations or checkin although it is possible when QF add the AA flights in at checkin for your outbound flight that it will also attach the return AA flight also meaning when you checkin with AA for your homeward flight xx_/xLAX/MEL that they will check the bags through to MEL. Are all your AA flights in the same AA booking?

My comment on individual airline baggage limits (poorly worded) was a QF warning if flying on individual tickets the first carriers allowance will not flow to the next carrier.

Prior to the OW changes re separate ticket back on 01 Sep 2016, if you were QF NB flying BNE/LAX on a revenue ticket eg connecting to AA LAX/MIA on separate revenue ticket you definitely got the 2 piece allowance BNE/MIA however this scenario is now redundant.

[QUOTE="Oscarq, post: 1797139, member: 63194"][USER=17612]
Baggage limits per person all ok as we are both WP flying QF award first max 4 bags connecting AA revenue business (AA first). Inbound AA max 3 free bags.[/QUOTE]

The only time we've put the AA baggage allowance to the test was flying AA in F (I booking class) DFW/HNL and were told we could checkin 6 items however we 'only' had 5. If you're in whY on AA make sure to take advantage of selecting premium seating foc. Go to AA's website and enter your WP numbers then go back into the booking and select MCE seats, exit rows etc. We flew LAS/MIA in whY and selected row 13 in the mini cabin of the 772 which had more legroom. I only noticed when we landed that row 17 further back was in another mini cabin and had a recliner seat with a legrest!

Have your boarding pass handy during the flight when they come around with food (longer flights) as you'll get it free being OWE but in the F/A's eyes AA Exec Plat.

Not sure how I managed to get some text in blue? :confused:[/USER]

 

[Oscarq]

Thank you ozbb..travelling AA F (I class) with seats reserved. Inbound flight with AA may be a challenge as booked in own one way PNR. Fingers crossed we have a friendly checkin experience.

 

[mitti]

Thank you ozbb..travelling AA F (I class) with seats reserved. Inbound flight with AA may be a challenge as booked in own one way PNR. Fingers crossed we have a friendly checkin experience.

Let us know how you go!

 

[Oscarq]

Will report back mitellic Aug/Sept.

 

[ozbeachbabe]

Thank you ozbb..travelling AA F (I class) with seats reserved. Inbound flight with AA may be a challenge as booked in own one way PNR. Fingers crossed we have a friendly checkin experience.

I don't mean to be a negative Nelly or is it Nancy.....but we had no end of trouble trying to get AA to even checkin to other AA flights on separate pnrs ie they didn't which doesn't really bode well if trying to get AA to check to QF.

I would therefore get used to the idea of bags only being tagged from xx_ (not sure where you're going) to LAX only then collecting and rechecking with QF. What time do you arrive in LAX? Will you have to wait for QF checkin to open to drop off bags?

a) SJD/xLAX/xDFW/FLL - bags were tagged to FLL & I thought I'd be able to get them retagged in LAX to DFW instead as we had to pickup bags in LAX to clear customs anyway. No dice with AA staff at the bag drop at TBIT, not sure if going to T4 F checkin would've made any difference. Real PITA as we wanted to tag bags with us to the hotel in DFW that night.

It seems that you need to have at least 12 hours between flights at an intermediate stop to avoid bags being tagged to your final destination so will taken that onboard if/when we need bags short tagged somewhere in the future.

b) YYC/xDFW/xMIA/HAV - would not short tag bags to MIA (so we could put them in paid storage at terminal E for a few hours) as we wanted to fly MIA/HAV/MIA with HLO as doing that same day. The irony was that the bags got left behind in MIA so didn't even make it to HAV until later that day when we of course had returned to MIA.

They would not give us boarding passes on a separate pnr for HAV/xMIA/xDFW/HNL which was 3 hours after arriving in HAV

 

[Oscarq]

Expecting AA will only check bags according to there ticket but worth a try. Ample time arriving USA and homebound at Lax to claim & recheck bags with shower..booze QF F lounge. All our AA flights are to final destination so no stopover, thanks for the insight ozbb.

 

[Oscarq]

Where did your bags catch-up, MIA OR HNL?

 

[ozbeachbabe]

Where did your bags catch-up, MIA OR HNL?

We got separated from our bags on 11 Dec. MIA refused to file a lost baggage report fobbing us off to DFW who arranged for bags to be sent to BNE.

Not enough time to get them to us in HNL as only there one night & bags had to still be cleared by Customs in Cuba.

First bag arrived in BNE 24 Dec then QF had to chase up AA who had closed the file. After file was reopened the second bag arrived 31 Dec.

 

[Oscarq]

OMG that's a ridiculous time to wait 2-3 weeks. Lucky you were wearing the family jewels when flying.

 

[Longtoo]

Hi all,
i have a flight SYD - BKK, transit for 6 h then Jordan Air to London on 2 separate tickets. Will QF interline my luggage all the way to london? do you see any risk that i will miss my connection (since i bear this risk)? TIA

 

[madrooster]

Hi all,
i have a flight SYD - BKK, transit for 6 h then Jordan Air to London on 2 separate tickets. Will QF interline my luggage all the way to london? do you see any risk that i will miss my connection (since i bear this risk)? TIA

No. You will need to pick up your bag at BKK and re-check it back in. Furthermore you might find you'll be sitting landside for 3 hours until their check in opens.

 

[Longtoo]

No. You will need to pick up your bag at BKK and re-check it back in. Furthermore you might find you'll be sitting landside for 3 hours until their check in opens.

Thanks for the info. Waiting is ok. I'm more concerned about missing my connection.