Oneworld Explorer (xONEx) Help and Discussion

[QF WP]

@QF WP to the courtesy phone I think he has just looking into 1 at the moment, he might have some ideas.

Absolutely correct @Bundy Bear, going through the same thing at the moment with my TA @madrooster - very similar to your itinerary @Sydney, we're nesting a DONE4 inside a return BNE/KUL/NRT ticket. There is no way I would have felt comfortable being able to do this with QF/AA (I remember doing my DONE4's with QF and my AONE6 with AA - but that was 20+ year ago).

 

[Sydney]

Absolutely correct @Bundy Bear, going through the same thing at the moment with my TA @madrooster - very similar to your itinerary @Sydney, we're nesting a DONE4 inside a return BNE/KUL/NRT ticket. There is no way I would have felt comfortable being able to do this with QF/AA (I remember doing my DONE4's with QF and my AONE6 with AA - but that was 20+ year ago).

Oh hi @QF WP we're flexible with our itinerary. So if your itinerary is similar, hopefully once @madrooster sorts you out, he'll take us on. Have messaged him but realise he's really busy so am crossing fingers he'll agree to take us on when he has time. We're not travelling on the DONE4 until 1st Oct next year so plenty of time.
Would love to know your full itinerary. Maybe we'll change ours to that.

*Sadly madrooster isn't taking on new clients. Am hoping he'll have more time next year as our flights are ages away.

 

[oz_boater]

My advice from madrooster (who has set up a DONE4 for me Ex Tokyo - which I am currently on) was

“The system used to be OK with pricing multiple stops in the same port but sometime since COVID it will no longer price correctly.

In theory it can still be done as the rules don't forbid it, but it's a full manual ticket build, which is quite time consuming.”

This was when I wanted to stop in sydney twice.
Have got rid of that .

Now doing NRD -> DOH -> LHR -> MCT -> DOH -> BOS -> DCA -> MSY -> SEA -> SFO -> JFK -> AKL -> PER -> SYD -> SIN -> HKG -> NRD

On QANTAS ‘paper’ I.e. ticket

 

[Sydney]

My advice from madrooster (who has set up a DONE4 for me Ex Tokyo - which I am currently on) was

“The system used to be OK with pricing multiple stops in the same port but sometime since COVID it will no longer price correctly.

In theory it can still be done as the rules don't forbid it, but it's a full manual ticket build, which is quite time consuming.”

This was when I wanted to stop in sydney twice.
Have got rid of that .

Now doing NRD -> DOH -> LHR -> MCT -> DOH -> BOS -> DCA -> MSY -> SEA -> SFO -> JFK -> AKL -> PER -> SYD -> SIN -> HKG -> NRD

On QANTAS ‘paper’ I.e. ticket

Thanks!

 

[equus]

I don't think QF is alone in this - especially if you want to do anything remotely non-standard (such as multiple stops in the same city or booking on codeshares - even though completely within the rules). Apparently BA outright refuse to book on codeshares.

Not a DONEx but a DCIR26, so similar OneWorld fare.

As a data point, booking through CX was happy to use QF codeshares on AA flights.

Didn't try for anything on CX flights, as there were no QF codeshares on CX BNE-HKG.

Tossing up when they get introduced in a few weeks if it is worth the $USD125pp to try and change for the extra SC and points.

On the whole, given the precarious nature of dealing with CX to get it done in the first place, possible push back on moving from CX to QF anyway, and a general desire not to upset what has been done, I am probably inclined to leave it alone.

 

[moa999]

Which CX can centre/ station did you deal with?

 

[Sydney]

Bummer. I contacted QFlyer and they charge for every date change, including the ones with dummy dates before flights open.

 

[Mwenenzi]

Bummer. I contacted QFlyer and they charge for every date change, including the ones with dummy dates before flights open.

A local service fee can be charged in addition the USD125 that applies to some changes. Some airlines do not charge the "local service fee" for date changes. Item 2(a) does not list USD125, which most pax take it means the $125 is not charged for date changes.

16. VOLUNTARY CHANGES / REROUTING / PENALTIES
Fees as described below may be waived in case of certified death/illness of the passenger or passenger’s
immediate family member or accompanying passenger.

Local service fees may apply on rebooking, rerouting, reissue or refund.
(a) Rebooking / Rerouting
1. Prior to departure:
a. Changes are permitted provided ticketed points remain the same. If the first flight coupon
is being changed, and the fare level has increased since ticket issuance, the difference
between the old and new fare will be charged. If the fare level has decreased since ticket
issuance, no refund will apply.
b. Changes to ticketed points are permitted at a charge of USD 125 per transaction. If the fare
level has increased since ticket issuance, the difference between the old and new fare will
also be charged. If the fare level has decreased since ticket issuance, no refund will apply.

2. After departure:
a. Changes are permitted provided ticketed points remain the same.
b. Changes to ticketed points are permitted at a charge of USD 125 per transaction.
c. No Show requires rebooking at a charge of USD 125.
d. If the rerouting results in an increase to the number of continents previously charged, the
ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare
validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee
applies when the resulting fare is less than or equal to the original fare. No refund applies.
See Upgrading provisions when recalculation results in a new fare basis at a higher value.