Oneworld Classic Flight Reward Discussion - The Definitive Thread

[Wolf creek]

Yes a fist world problem of picking business class seats,I could have handled the less elegance,but the operator wanted to charge me an extra $600 in taxes and surcharge.In her defence she said if we reticketed the fare it would be much less(BNE-Syd-doh)but was not willing to risk losing my Syd-doha Qsuites.
What happens when you add flights to your booking for a OWA do they reticket each time and can you lose flights when this happens.?

 

[motef]

Yes a fist world problem of picking business class seats,I could have handled the less elegance,but the operator wanted to charge me an extra $600 in taxes and surcharge.In her defence she said if we reticketed the fare it would be much less(BNE-Syd-doh)but was not willing to risk losing my Syd-doha Qsuites.
What happens when you add flights to your booking for a OWA do they reticket each time and can you lose flights when this happens.?

Yes when you add flights the OWA will have the new taxes calculated and be reticketed. You must make sure the reticketing happens straight away, insist to stay on the phone while it’s done and don’t hang up until you get the new ticket numbers and email. Delays in reticketing can mean some carriers especially QR and CX will “think” you don’t want those flights anymore and their segments will be lost

 

[andye]

Just a data-point on call-centre times
I am Bronze making multiple date and one airport change on two Y awards (one 4 pax, one 1 pax) that needed to partially align
Called at 2125 AEST on Monday night. Told 1-2 hr wait
Got through to Cape Town at 56 minutes. Additional 1 hour on phone making the changes (with some unplanned due to website availability of 5xCGK-DOH-CAI seats not being replicated at their end)
Said would call back in 30 minutes-did so at 34 minutes
Said ticketing in 24-48h
Fingers crossed

Edit:showing correctly next morning in MMB but no ticket yet

 

[Guvner]

This morning I noticed some QR MEL/SYD>DOH (2 x Biz) awards available late Sept 2022 if anyone needs to kickstart an OWA.

 

[blu]

No option to Hold for ticketing for us. Like above got the 24hrs promise last week, now they just say we are in the queue. We asked to add a flight and agent said it needed to be ticketed first. Now the taxes & charges payment has dropped out of our bank account as QF hadn't taken payment within (the banks?) required days. Got cutoff after 4hrs on this. Probably will put us to back of queue if we can find someone to fix it. Making 10th call now.

 

[Fil-Ski]

Can someone let me know if this would be a valid award

ADL-DEL
HAM-LHR(transit)-JFK
JKF-LHR(transit)-WAW
WAW-LHR
LHR-PER

 

[cjd600]

Can someone let me know if this would be a valid award

ADL-DEL
HAM-LHR(transit)-JFK
JKF-LHR(transit)-WAW
WAW-LHR
LHR-PER

looks ok, depending on airlines

 

[vetrade]

No option to Hold for ticketing for us. Like above got the 24hrs promise last week, now they just say we are in the queue. We asked to add a flight and said it needed to be ticketed first. Now the taxes & charges payment has dropped out of our bank account as QF hadn't taken payment within (the banks?) required days. Got cutoff after 4hrs on this. Probably will put us to back of queue if we can find someone to fix it. Making 10th call now.

There are actually multiple automated queues and if you're unlucky, you may find yourself in one which is stalled. So, it pays to follow up.
We've had an instance where I was told "it hasn't been processed yet" by a couple of agents (implying I just needed to be more patient), but later a more observant one realised the queue we were in hadn't processed any bookings for days. He told me that if the booking at the front of a queue had some fault, meaning it couldn't be processed, then it doesn't just reject that booking and get on with the rest - the queue can sit there stagnant indefinitely until someone notices there is a problem. And the problem with that is no one routinely checks on those queues - once an agent places a booking in a queue they forget about it.

 

[vetrade]

Can someone let me know if this would be a valid award

ADL-DEL
HAM-LHR(transit)-JFK
JKF-LHR(transit)-WAW
WAW-LHR
LHR-PER

Presumably your ADL-DEL sector is on QF via MEL and you're having a stop in London at the end. If so, it looks fine.

 

[blu]

10th call - was surprised to hear, we don't have enough points for the booking. (That's because they were taken last week). Apparently back in the queue as was cutoff after 2hrs with Agent. Who knows what a a new day will bring. Thanks for explanation vetarde.

 

[Daver6]

Presumably your ADL-DEL sector is on QF via MEL and you're having a stop in London at the end. If so, it looks fine.

ADL - DEL is direct. The flight originates in MEL though.

 

[vetrade]

ADL - DEL is direct. The flight originates in MEL though.

Don't think that's right. Every ADL - DEL I've seen goes via MEL or SYD. Just did a random search for flights for one date each month from Sept to Apr 2023 and not one ADL - DEL direct flight showed up.

 

[aikman]

Last non-stop flight is on 13 August.

 

[FishFood]

Finally have my itinerary booked and ticketed, I wouldn't have thought I'd be so happy to see 318,000 points leave my account. Probably took a combined 10 hours on the phone though

 

[jase05]

Don't think that's right. Every ADL - DEL I've seen goes via MEL or SYD. Just did a random search for flights for one date each month from Sept to Apr 2023 and not one ADL - DEL direct flight showed up.

That’s because it finishes in August.
Currently they do ADL-DEL direct

 

[vetrade]

Yes, aikman pointed that out. Going back to Fil-Ski's original question though, it's obvious he/she is only in the early stages of planning so it's a pretty safe bet their departure will be well past August

 

[jase05]

Yes, aikman pointed that out. Going back to Fil-Ski's original question though, it's obvious he/she is only in the early stages of planning so it's a pretty safe bet their departure will be well past August

True. There was some talk that it may have been held until the end of the year but obviously the negotiations didn’t come to fruition

 

[cathalm8]

Hi Guys I just found this thread. Is the maximum point spend for a OWA business class trip still only 318k points? Or has that increased? thanks

 

[BriarFlyer]

Still 318K.

 

[ozflier]

Taxes have gone up though!