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One world "minimum" standards of service.

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Slats

Newbie
Joined
Aug 21, 2006
Messages
7
Hi people.
I have always wanted to ask this but it kept on slipping my mind.
Back in 2004, my wife and I had the following open jaw itinerary with One World using FF points

Syd-LHR (BA)
LHR-CAI (BA)
CAI-LHR (BA)
LHR-Malpensa (BA)
Barcelona - Frankfurt (Iberian)
Frankfurt - HGK (Cathay Pacific)
HGK-SYD (QF)

We did this in economy and were very grateful of upgrades we got at check in on the London-Cairo-London legs into world traveller plus and a check in upgrade to Business class on QF home from HGK. What we thought was very rough was the Iberian sector. We were in the front row of economy and had an exit row which was great, but all food and beverages were chargeable on board. 2 euros for a 100mls of tap water was just crap. 25 euros for breakfast if you call it that was even worse. I did not realise when I made this booking that we were flying discount air to Frankfurt from Barcelona. I assumed wrongly that, as a One-world carrier there would be similar minimum catering standard. I am somewhat annoyed that no warning was provided for this sectors lack of catering prior to flying.
Do Oneworld airlines have to maintain a minimum catering standard?

Thanks
John
 

NM

Moderator
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Aug 27, 2004
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Slats said:
Do Oneworld airlines have to maintain a minimum catering standard?
There is no such requirement on OneWorld membership.

Note also that AA does not provide complementary meals in economy class either.
 

Slats

Newbie
Joined
Aug 21, 2006
Messages
7
Thanks NM.
Thats a lesson for me. I appreciate it and will now be more discerning in checking individual airlines services prior to either booking or flying.
I take it most airline sites explain what is included and what is chargeable?
Thanks
John
 

NM

Moderator
Joined
Aug 27, 2004
Messages
15,792
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Slats said:
Thanks NM.
Thats a lesson for me. I appreciate it and will now be more discerning in checking individual airlines services prior to either booking or flying.
I take it most airline sites explain what is included and what is chargeable?
Thanks
John
Yes, you can get a good idea of what to expect from the airline's web sites. Look for pages like "In The Air" or "During Your Flight" or similar. Note that they dress it up to make it sound good just like any form of advertising.

Also watch out for some of the affliates that are still part of OneWorld, such as American Eagle where all flights are economy only.
 

Febs

Established Member
Joined
Aug 15, 2006
Messages
1,659
NM said:
Note also that AA does not provide complementary meals in economy class either.
...and the food you can buy, for $4USD, is something you'd want to stay WELL away from. :shock:

The food in first isn't too bad though. Unfortunately two of my four domestic US trips had to be in economy last time, as first seats were all booked up.

Cheers,
- Febs.
 
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