**Insert Month here** Coles status credits Late?

[ferntree]

Has anybody received their Coles status credits for November yet? The two weeks are up, and no movement here ...

 

[sezza]

I haven't received November yet either

 

[SYD]

No, not yet. Haven’t they generally been posting later (closer to mid month)..?

 

[ferntree]

Thanks guys, that's kinda comforting because it suggests a general delay rather than me missing out!

 

[maia200]

No I am still waiting too..

 

[ferntree]

15 days and still waiting here .... anybody?

 

[sezza]

Yep still nothing

 

[maia200]

Just checked my statement again and I've had no SC since September.

 

[sezza]

I got them in October. Just not yet for november

 

[Rich]

10 Nov for 31 Oct earn last for me. Credits from 15 Dec 2021 already not being counted. It doesn't impact me but still annoying.
That raises a point. Nov 2021 was processed Dec 15th last year and December even later. Other months usually by the 12th.

 

[twiningb]

Yeah, I'm still waiting too. And the October credits came through several days earlier in the month.

 

[Ozymandias]

Nothing here yet either - October's and September's credits were processed on the 9th of the month respectively.

 

[SYD]

Nothing here yet either - October's and September's credits were processed on the 9th of the month respectively.

They probably missed AustPost deadline to get them delivered by Christmas…

 

[JohnK]

Nothing here for me either.

 

[ferntree]

Phoned the Guest Centre yesterday. Was told to email (with my Velocity Number in the subject line) to [email protected] and to include a screenshot of my Coles transactions for the month.

Maybe if others do the same it might give them a kick up the proverbial ... I believe that gold@velocity... and silver@velocity... are also valid, and I'd guess there might also be a red@velocity ...., or some such.

 

[SYD]

Phoned the Guest Centre yesterday. Was told to email (with my Velocity Number in the subject line) to [email protected] and to include a screenshot of my Coles transactions for the month.

Maybe if others do the same it might give them a kick up the proverbial ... I believe that gold@velocity... and silver@velocity... are also valid, and I'd guess there might also be a red@velocity ...., or some such.

That sounds like a PITA. Screen shot of what? Maybe FB statement online…

I suspect these will trickle through automatically eventually. It’s not the first time they’ve gone walkabout. But would be annoying if someone was hanging out for 5 SC to make the diff to attaining/retaining a status level…

 

[ferntree]

That sounds like a PITA. Screen shot of what? Maybe FB statement online…

Yes, from Flybuys transactions page. Receipt numbers preferred, but who keeps all their old Coles receipt? Me from now on!

 

[Revenge]

I haven't received my November SCs yet either.
I have just emailed Flybuys, will see if they get back to me at all.

 

[stm1sydney]

Still haven't got mine either, so must be a system issue, not just you.

 

[ferntree]

yes, still nothing here and still no reply to my email ... which they asked me to send in the first place! bad look.