No phone boarding passes?

[RooFlyer]

Just got off a Qantas ( Qantas link) flight - B717 - where the CSM at the door of the plane was insisting on a paper boarding pass - no phone BPs.

On enquiring of her, she said that they got a directive " ages ago" that said they couldn't accept phone only BPs. If someone fronts with phone only, they have to get a paper BP sent out from the gate, but the gate should issue it as the pax passes through.

Is this new/ normal on QF? I usually have a home printed BP, so haven't noticed before.

 

[love_the_life]

Just got off a Qantas ( Qantas link) flight - B717 - where the CSM at the door of the plane was insisting on a paper boarding pass - no phone BPs.

On enquiring of her, she said that they got a directive " ages ago" that said they couldn't accept phone only BPs. If someone fronts with phone only, they have to get a paper BP sent out from the gate, but the gate should issue it as the pax passes through.

Is this new/ normal on QF? I usually have a home printed BP, so haven't noticed before.

I’ve always had a paper chit/boarding pass issued at the gate when I’ve had an e one on my phone. Thought that was the system.

 

[TomVexille]

I’ve always had a paper chit/boarding pass issued at the gate when I’ve had an e one on my phone. Thought that was the system.

+1 to this. QF have always insisted on the paper chit if using anything other than a paper/cardstock BP

 

[moa999]

I’ve always had a paper chit/boarding pass issued at the gate when I’ve had an e one on my phone. Thought that was the system.

Same here. Paper chit when using e-boarding pass, or Qantas card

 

[Steady]

+1 to this. QF have always insisted on the paper chit if using anything other than a paper/cardstock BP

It is a small thermal printed piece of paper like a CC receipt

 

[RichardMEL]

It's basically proof you've actually scanned in via the gate reader as boarded. If you just walked on with a mobile BP (which could potentially be forged) how would they knw you'd "boarded" in the system? The thermal print confirms this.

Having said that, one could obtain a paper BP from a kiosk and do the same, but that's going to be a little harder to forge I guess.

At any rate one needs to pass via an agent to get to the aircraft and have a BP (phone, card, paper) scanned anyway so... just show the paper

 

[TheInsider]

Domestic - need a paper copy (was originally due to CASA regulations and hasn't been changed since)
International - Can use phone boarding pass, no paper slip required .

 

[benjy]

Strange that Qantas still requires paper boarding pass whereas Jetstar now allows phone boarding passes only. From my experiences I haven't seen any issues with phone boarding passes, yet.

 

[Pushka]

Strange that Qantas still requires paper boarding pass whereas Jetstar now allows phone boarding passes only. From my experiences I haven't seen any issues with phone boarding passes, yet.

Flat phone....

I always scan the card, and then get the paper slip. In Adelaide the row usually gets chopped off or barely legible.

 

[TomVexille]

It is a small thermal printed piece of paper like a CC receipt

I'm well aware. I'm saying that IME QF require you to have it when boarding using a mobile BPor your QFF card unlike VA who don't

 

[drron]

They even give you the little scrap of paper in DPO-after they have taken your aerosols though.

 

[Steady]

I'm well aware. I'm saying that IME QF require you to have it when boarding using a mobile BPor your QFF card unlike VA who don't

I’m well aware your well aware..... I agree with your post and didn’t intend it to come across any other way

I was attempting to provide additional info to the OP

 

[eric2011]

It is a small thermal printed piece of paper like a CC receipt

Yes

 

[andyhui01]

Domestic - need a paper copy (was originally due to CASA regulations and hasn't been changed since)
International - Can use phone boarding pass, no paper slip required .

Don't think it is CASA. VA just requires phone BP

 

[RooFlyer]

Thanks all, there you go. I've sometimes used phone only on VA, But only to be adventurous.

 

[TomVexille]

I’m well aware your well aware..... I agree with your post and didn’t intend it to come across any other way

I was attempting to provide additional info to the OP

Oops, it's hard to read tone

 

[TheInsider]

Don't think it is CASA. VA just requires phone BP

When it all originally happened, I've been told it was a CASA requirement.

 

[opusman]

It's a bit redundant to even have a secondary check on-board the aircraft. Most overseas airlines don't bother.

 

[TheInsider]

It's a bit redundant to even have a secondary check on-board the aircraft. Most overseas airlines don't bother.

I think for Qantas it's more of a so called 'service' thing.. Welcome back Mr. Jones etc etc

 

[Matt_01]

Did you have a paper chit? Just curious to know how you got past the gate without scanning your card or phone. When you do the paper chit is produced.