Renato1
Established Member
- Joined
- May 1, 2015
- Posts
- 1,730
Today I went and clicked on the "Buy Foreign Currency" link at the bottom of American Express Travel page, because I wanted a few hundred dollars worth of Indonesian currency handy for when I arrived there. And I just kept getting timeouts on whichever browser I used.
So I clicked on the Chat section and asked why I couldn't access the link. It transpires that Amex no longer offer that service. I suggested that in that case, would it not be helpful to remove the link on their website? The chap said he'd lodge a report.
It was annoying, as buying foreign currency the last time I used Amex a few years ago was a breeze, and I got to choose the rough ratio of high and low denomination notes that I wanted. When I've bought money in the past from banks, I wound up with high denomination notes, which were useless for tipping.
Regards,
Renato
So I clicked on the Chat section and asked why I couldn't access the link. It transpires that Amex no longer offer that service. I suggested that in that case, would it not be helpful to remove the link on their website? The chap said he'd lodge a report.
It was annoying, as buying foreign currency the last time I used Amex a few years ago was a breeze, and I got to choose the rough ratio of high and low denomination notes that I wanted. When I've bought money in the past from banks, I wound up with high denomination notes, which were useless for tipping.
Regards,
Renato
