No eticket

[Koala1008]

Hi, I booked an international Qantas flight from the US using a credit card. No points. I still haven’t received any form of confirmation or eticket. I called and they said it takes 24-48 hours. We are at 48 hours now and still nothing. I have my booking reference and I completed the apis (although it keeps saying additional information needed and no idea how to get rid of this). I have a connecting leg with Alaska airlines and completed the passport section in this as well. Is this something to be worried about? Anyone have a solution on how to get Qantas to send me some type of confirmation or the actual e tickets?

 

[Warragul]

Hi, I booked an international Qantas flight from the US using a credit card. No points. I still haven’t received any form of confirmation or eticket. I called and they said it takes 24-48 hours. We are at 48 hours now and still nothing. I have my booking reference and I completed the apis (although it keeps saying additional information needed and no idea how to get rid of this). I have a connecting leg with Alaska airlines and completed the passport section in this as well. Is this something to be worried about? Anyone have a solution on how to get Qantas to send me some type of confirmation or the actual e tickets?

When is the flight? If it is months away give it a little while. Little risk in not having now.
Without knowing what the additional information required in APIS is, it could be that the system is deeming it to not hav been completed and hence won't issue the ticket.