We would like to reassure members that we are aware that there is a significant amount of speculation around the details of the new “Fares for you” fare structure being launched on 7th Sep.
We’d also like confirm that the feedback provided by members on this and other forums is monitored and considered as valuable input. Please be assured that
Virgin Australia and Velocity Frequent Flyer value the business and loyalty of our members.
We are pleased to confirm that
Virgin Australia no longer plans to introduce an advance seat selection fee for Platinum and Gold Velocity members.
We will release full details prior to the launch of ‘Fares For You’ on 7 September 2016 and we are confident that the changes will be seen as fair, balanced and continue to protect the benefits of our most valuable members in a way that is commercially sustainable.