New Amex statement credits

[Mur@no70]

I got the 5 x amex up to 2500 on a plat charge - prefer to have got sudoer's offer

 

[mattr00]

I got 0x up to $0 so I too would prefer sudoer’s offer

 

[zig]

I got 0x up to $0 so I too would prefer sudoer’s offer

Hah, I got that offer as well

 

[MARTINE]

I got some rubbish offers of %15 back with certain online purchases (skydiving anyone?)
Cash back from menulog also

 

[SYD]

I got some rubbish offers of %15 back with certain online purchases (skydiving anyone?)
Cash back from menulog also

I used the Menulog one! They are the pits, but the trick is to order for pickup yourself! Otherwise, 2 day old food eventually arrives when you’re not home…

 

[sudoer]

They are the pits, but the trick is to order for pickup yourself! Otherwise, 2 day old food

Pickup is the way to go. They often do decent pickup-only promos too

 

[andyrb]

Received this email just now, but can't find the offer in the app.

 

[zultan]

Received this email just now, but can't find the offer in the app.

View attachment 386124

I have exactly the same email and issue.

 

[kyle]

Received this email just now, but can't find the offer in the app.

View attachment 386124

Same

 

[C89]

Received this email just now, but can't find the offer in the app.

View attachment 386124

Same, and I wonder if the offer dropped yesterday but the email was delayed?

 

[zultan]

spent 20 mins trying to get somewhere through the Amex app chat facility.. useless.

 

[Ken1]

Received this email just now, but can't find the offer in the app.

View attachment 386124

I received the email at 2.01pm today and couldn't see the offer in the app or when logged on with my PC as soon as I received the email. I have just called Amex and after she checked my account she could see that the 3,000 card limit had already been achieved so that was why I couldn't see it. I had seen this offer mentioned on Ozbargain this morning and the offer wasn't showing in my Amex account then either so others have received the email with the offer a lot earlier than I did. Some comments on Ozbargain had some people had not receiving the offer and it wasn't showing and others said that they found the offer at the bottom of the list and that they had registered.

I asked the lady I spoke to at Amex to submit feedback that the 3000 card limit must have already been achieved before I received the email. The first 3,000 cards for the offer seems to be a low number for Amex to offer.

 

[zultan]

haha customer services tell me the cap is reached, less than a minute after I received the email.

 

[CallMeHoju]

she could see that the 3,000 card limit had already been achieved so that was why I couldn't see it

Wonder if they'll raise the cap. Bit of a confusing / poor experience if the offer is completely snapped up before the marketing comms go out.

 

[exceladdict]

Same, and I wonder if the offer dropped yesterday but the email was delayed?

Yes, I registered yesterday, also saw it on ozb this morning so expect it was oversubscribed well before the email was sent.

 

[SYD]

Yes, I registered yesterday, also saw it on ozb this morning so expect it was oversubscribed well before the email was sent.

and not everyone got it to start with.

I have it on my QF Biz AMEX but not QF Gold CC. SYD+1 missed out on Gold CC also.

Until rereading the offer, I hadn’t realised it was a general spend / bonus points offer! I need to try and time it so they fall in my next PC year.

 

[zultan]

Customer service advised me to "enroll to one of the other offers". Shows how much value I am to them, for my annual $1450 fee.

 

[bussyboy]

Well, i heard it here first and activated yesterday morning.

Hoped to double dip somehow when the email dropped, but nothing new. Agree is a terrible and misleading experience these emails, and not the first time!

 

[wsthong]

Eligible for 5X Amex point for utility bills and council fees?

 

[padders]

I just activated it?

Seemed that logging out and logging in prompted it to show in my offers list, although it definitely wasn't there via the qr code about 10 mins ago.