OK experiencing the full NBN debarcle now.
Install booked for today (first mutually available date).
8am yesterday (sunday!), 2 guys show up unannounced from NBN to install cabling (WTF). "So it can be installed tomorrow". Nature strip being dug up looking for a pit as the visible one "doesnt lead anywhere" (uh, how do you think i have naked DSL currently). Eventually work out it cant be passed and "we just need to dig a small trench". Um, no, you wont be doing that in my recently landscaped front yard. Ok, they'll cancel monday am appointment (you've had over a month to sort this out, but show up the day before........)
Call retailer today to make new appointment, sort out solution, they still have appointment listed as going ahead this morning. Which clearly it cant. But "will get back to me in 1-2 business days".
Hopeless.